IT Support Services
Don’t suffer any longer than necessary: NexusTek’s professional, Denver-based remote and on-site IT support team satisfies your on-demand support needs 24 x 7 x 365
We take care of your IT support needs. You focus on your business.
As a premier Denver IT support and consulting practice, NexusTek stands ready to deliver on-demand and project-based IT services and support to businesses in the Denver metro area, across the Colorado Front Range, and beyond.
When you are running a business, the last thing you need is for your servers or databases to stop working because you had no idea they reached their maximum capacity or didn’t receive a necessary patch to continue running smoothly.
In our experience, here are some of the issues that slow down your productivity and frustrate your employees:
- Trouble sending, receiving or accessing emails
- Your computer consistently crashes for no apparent reason
- Internet is slow or connection is inconsistent
- Difficulty opening software applications
We can take care of your immediate IT and network support needs, and we can also become your strategic IT services partner. By supplying daily management of your IT environment, performing proactive monitoring of your infrastructure, and providing ongoing IT consulting to help you plan for the future of your business.
NexusTek offers IT & Network Support:
NexusTek has been providing IT services and business consulting to hundreds of satisfied business customers across Denver and Colorado’s Front Range since 1996. We are a Microsoft Gold-Certified Partner with a team comprised of experienced, qualified, and certified engineers and consultants.
Experiencing System Downtime?
Our fully-staffed help desk and Denver-based field service team deliver on-demand support services with incredible response times and automatic escalation. We only hire expert professionals with deep experience. We take care of your IT support needs – you focus on your business.
Keep Paying to Fix the Same Problem?
Without ongoing monitoring and management of your IT system, the same problems can reappear even after they’ve been “fixed.” To proactively keep issues at bay we offer a variety of managed IT service programs on a subscription basis, including a fixed-cost unlimited support option.
Can’t Reach Your Current IT Provider?
Our clients can reach us 365/7/24 and during the workday, your call is answered by a live person, not an automated system. We actually answer the phone! Our fully staffed remote services help desk, manned by highly experienced IT experts leveraging advanced support technology and professional case management, ensure you get the help you need in a timely fashion.
Feel Like a Hostage to Your Current Provider?
You should feel completely in control of your technology decisions and spending. NexusTek takes a consultative approach with our clients, making recommendations and keeping you informed every step of the way. Our proprietary technology documentation system and process provides you with comprehensive details on all of your equipment, software, warranties, keys, passwords, and more. Everything you need to know about your IT is delivered to you on a quarterly basis.
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IT Issues Comes As a Surprise
We will react to any urgent issues you are currently experiencing, and on a go-forward basis, perform ongoing network support monitoring and maintenance of your IT environment to include:
- Computers, servers, and mobile devices
- Databases, email, and websites
- Data backup and replication
- Security systems including firewall, IDS, and antivirus
Additionally, we’ll partner with you to plan for your future business needs – your strategic growth plans and any initiatives you will take on in the future. Your business technology needs to keep pace with your plans so it doesn’t hold you back.
Do our IT support services sound like the right fit? Contact us and let’s get started.
Watch How NexusTek is Different
Learn more about NexusTek, a Microsoft Gold-Certified Partner serving the Denver area business community with a team of experienced and certified engineers and consultants.