3 Ways Energy & Utility Companies Can Increase IT Security Now

3 Ways Energy and Utility Companies Can Increase IT Security Now


3 Ways Energy and Utility Companies Can Increase IT Security Now

3 Ways Energy & Utility Companies Can Increase IT Security Now

You’ve seen the panic in the news; you’ve experienced the fuel shortages at the gas station; you’ve lit your darkened home with flashlights and candles when the power fails…sometimes for days. The health and security of your energy company’s IT systems and network infrastructure do not just impact your bottom line, but the lives of millions—or billions—of people.

After the recent ransomware attack against the largest U.S. fuel pipeline—now considered the biggest known cyberattack on U.S. energy infrastructure—President Biden issued an executive order to improve the nation’s cybersecurity. Oil & gas companies, utilities, and alternative energy producers and suppliers must take their IT seriously as a matter of national security.

Here are ways businesses in the energy sector can improve their IT for healthier, more secure IT infrastructure.

1. Increase uptime to increase security

The energy sector’s infrastructure is aging. Outdated or overworked equipment are more likely to fail more often, leading to egregious system downtime. The 56% of utility respondents in a Siemens and Ponemon Institute survey had at least one system shutdown or operational data loss per year. For a resource that people and businesses utilize daily, even one system shutdown is too many. According to McKinsey & Company, hardware and software failures account for 45% and 39%, respectively, of widespread, unplanned downtime incidents in the energy industry. As utilities expand power grids and oil & gas companies lay more pipelines, the need for reliable technology intensifies, not only for operational efficiency but security. In IBM’s 2020 study of the energy market, system glitches caused 23% of data breaches. The U.S. energy sector will spend $14 billion a year through 2023 to modernize and build a smarter infrastructure. Improving power production and delivery reliability—and decreasing system downtime—drives 44% of power companies to digital transformation, ultimately leading to more robust security from cyberattacks.

2. Increase monitoring to increase security

Utilities cannot rely on infrastructure integrity alone. Consistent monitoring and proactive maintenance are required to ensure the health and security of IT systems. In 2020, malicious attacks caused 55% of data breaches in the energy sector, reports IBM, and human error caused 22%. With a 13% increase in security breaches last year over 2019, utilities and oil & gas companies need to be on the defense more than ever. Unfortunately, only 55% of utilities respondents in Utility Dive’s 2020 survey are using systematic and prompt patching for existing systems. This statistic is concerning and could indicate a lack of automation for managing large quantities of assets. Maintaining top network performance in an energy business is critical to prevent security breaches, outages, and the continual availability of heat, electricity, and fuel to protect people’s lives and livelihoods.

3. Increase cost savings to increase security

According to the Department of Energy, power outages cost the U.S. $150 billion annually. Not only that, but one hour of downtime costs electric utilities $300,000. The average power outage in the U.S. lasts 5.8 hours. Multiply that by the cost of one hour and it totals $1.7 million in downtime costs. Utilities and oil & gas companies can modernize their infrastructure to decrease unplanned downtime. In doing so, digitization can also reduce operating expenses by up to 25% and a 20-40% increase in safety, reliability, customer satisfaction, and regulatory compliance. Digitized utilities cut maintenance costs by $50 million in 18 months, according to McKinsey & Company. And don’t forget that modernization and proactive maintenance decrease data breaches, which on average cost an energy business $6.39 million. Plus, any cost savings can be put back into your business to further improve infrastructure and security, keeping pace with compliance standards and presidential executive orders.

Utilities and oil & gas companies are growing so quickly that they must outsource their operations. It is likely an energy business does not have the time or skills to also handle modernization and maintenance of IT systems and hiring enough experts can be costly. Outsourcing IT to a managed service provider (MSP), who has the resources and expertise to manage and maintain an energy company’s IT systems for a predictable monthly fee, is an effective strategy.

Here are a few ways managed IT can benefit the energy sector:

Everything managed IT does circles back to the security and integrity of your IT systems, protecting your business, your customers, and your country.

At NexusTek, we take the health of your energy company’s infrastructure seriously. As an award-winning MSP with hundreds of IT consultants and best-in-class technology partners, NexusTek has the expertise and resources to ensure utilities and oil & gas companies maintain optimal technology performance. Our multiple network operations centers (NOCs) monitor and maintain your IT systems, installing the latest software updates and patches and offering 24/7/365 IT support for a fixed monthly fee. Our managed IT, cybersecurity, and IT consulting packages can be tailored to fit the needs of your energy company so that your experience is truly “electrifying”, all for a fixed monthly fee. The bad puns come free.

NexusTek Honored on CRN’s 2021 Solution Provider 500 List

NexusTek Honored on CRN 2021 Solution Provider 500 List
NexusTek Honored on CRN 2021 Solution Provider 500 List

NexusTek Honored on CRN’s 2021 Solution Provider 500 List

Managed IT services provider ranked among leading solution providers across North America for third year in row

Denver, CO (June 1, 2020) – NexusTek, a national provider of managed IT services and full IT outsourcing solutions to businesses across the U.S., today announced its placement in the 2021 Solution Provider 500 list by CRN®, a brand of The Channel Company.

This annual list recognizes and ranks the top IT channel partner organizations that earned the highest revenue in North America over the past year. The SP 500 list is widely acknowledged as the industry standard for identifying the highest-performing technology integrators, strategic service providers, and IT consultants. This year’s impressive list represents a remarkable combined revenue of over $403 billion, underscoring the immense impact and influence these partners have on the IT industry today.

“It is an honor for NexusTek to be featured on CRN’s 2021 Solution Provider 500 list,” said Michael Hamuka, Chief Revenue Officer, NexusTek. “2020 was a challenging year for businesses across the globe. Our certified IT consultants worked diligently with our clients to assess their needs, identify the optimal IT solutions for their business goals, and quickly implement said solutions to maintain and improve peak technology performance, even during a pandemic. Our diligent focus on delivering the best products with excellent customer service has led to our success. We continue to lead innovation discussions with our customers to ensure they are always prepared for whatever life throws their way.”

“CRN’s Solution Provider 500 list serves as the industry standard for top-performing technology integrators, strategic service providers, and IT consultants, which makes it a valuable resource for technology vendors looking to partner with today’s best-of-breed IT solution providers,” said Blaine Raddon, CEO of The Channel Company. “On behalf of The Channel Company, I’d like to congratulate these companies for their incredible contributions to the growth and success of the IT channel.”

With 25 years of experience, NexusTek provides holistic solutions that combine best-in-class technology and an experienced workforce of highly-skilled engineers and IT professionals to design, deliver, on-board, and maintain IT operations for thousands of businesses across the U.S. and Canada.

The 2021 Solution Provider 500 list will be featured in the June 2021 issue of CRN Magazine as well as online at www.CRN.com/SP500.

About NexusTek

Trusted by thousands of businesses, NexusTek is a national managed IT services provider with a comprehensive portfolio comprised of end-user services, cloud, infrastructure, cyber security, and IT consulting. We design holistic technology solutions for business customers that deliver a superior end-user experience, backed by a 24/7/365 domestically staffed support team. NexusTek Managed Service Plans offer end-to-end IT management with fixed-monthly, per-user pricing through which businesses can leverage helpdesk, backup, disaster recovery, dedicated engineers, security, 24×7 remote support and network monitoring services while creating predictable IT budgets.

Included in its all-encompassing products and services portfolio are: IT support and outsourced help desk backed by multiple domestic NOCs (Network Operation Centers) for redundancy; hosted infrastructure, cloud services, and Microsoft Azure; professional IT consulting and virtual CIO (vCIO) services; disaster recovery as a service (DRaaS); cyber security services; server and network monitoring; unified communications and voice-over-IP (VoIP); Office 365; enterprise content management (ECM); and many more IT solutions. An SSAE 18 SOC II certified company which, as of 2018, has also qualified for the GDPR rider, NexusTek adheres to rigorous, industry-accepted auditing standards for service companies. This achievement reflects the transparency and control that comes from managed private cloud service environments.

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