The 4 Pillars of Virtualization Technology

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The 4 Pillars of Virtualization Technology

The 4 Pillars of Virtualization Technology

Virtualization technology has been a standard of practice in the IT industry for nearly two decades, but has evolved since it’s general inception. Virtualization is the creation of a virtual, software-based version of networks, servers, applications, storage, operating systems, etc… As virtualization advances, this list continues to expand.

Traditionally an enterprise play, virtualization is now considered the most effective way to reduce IT expense, boost efficiency and agility for small and mid-sized business markets. Simplistically, virtualization will minimize your hardware footprint and optimize your applications that need a dedicated operating system.

Here are a few of the ways virtualization technology continues to raise the bar in providing business benefits.

1. Flexibility of your technology

Virtualization takes multiple systems running independently on dedicated hardware to one connected software-based environment. “Virtual machines” operate in a single physical environment while running the same applications but with more flexible capabilities. This also creates the ability to expand and share resources depending on the workload within that physical environment. The virtual environment provides agility that can also significantly decrease the time it takes your IT team to deploy changes to the systems.

What does this mean for your business? As we know, time is money, and having your critical software immediately accessible and running more efficiently can dramatically affect the year-end bottom line.

2. Network virtualization

Network virtualization is a way to optimize your network for speed, flexibility and scalability. It increases security and reliability through combining resources in a shared network – parsing bandwidth, each with the ability to be assigned (and reassigned) to devices and servers and giving all users access to all resources.

What does this mean for your business? By creating an environment that is responsive to change in real-time, administrator tasks become more automated and the system can effectively handle unforeseen surges in usage without productivity issues.

3. Server virtualization and hardware consolidation

Inserting multiple virtual instances of servers into one physical server can increase efficiencies by utilizing capacity and minimizing your hardware footprint. In the world of computing, for a business that manages 20 servers, incurred costs are related to energy consumption for cooling, space to house the servers and equipment necessary to fully operate the hardware and IT support for monitoring and maintenance.

What does this mean for your business? Scaling down the number of physical servers running the same applications and operating systems will produce a dramatic reduction in long term IT hardware costs.

4. Isolating applications

Isolating applications is a way to solve issues of application incompatibility. You may have experienced this when trying to run two versions of an application at the same time on the same device. Through virtualization, each operating environment will have its own registry entries, code libraries, etc. So, application incompatibilities are a thing of the past within the virtual environment.

What does this mean for your business? Isolated environment capabilities can mitigate the risk of failures and corruption in one environment affecting other applications or data. For some, this is the primary reason for virtualization.

NexusTek’s expert staff has years of experience migrating, implementing and maintaining virtual environments.  If this is the year you are looking to widen your profit margin by tighten up any technology gaps with a virtualization project, NexusTek can help.

Connect with NexusTek today to strategize on your current and future technology objectives.

Cost Comparison: IT Staff vs Domestic IT Outsourcing

READ TIME: 4 MIN

Cost Comparison: IT Staff vs Domestic IT Outsourcing

Cost Comparison: IT Staff vs Domestic IT Outsourcing

Providing for your business needs takes planning and consistent evaluation. Evaluating and re-evaluating IT budgets is a frequent conversation we have with our clients and we have become well-versed with what type of IT budget planning will work for specific business types. Technology is the foundation of your business and the return on investment (ROI) of your technology – like hardware, software, IT Projects, IT Consulting, business services and yes, human resources – is regularly at the mercy of the market. Here is what you must ask yourself as an SMB in today’s environment of advanced Cloud Technology and XaaS (everything as a service):

What’s the ROI on your technology resources? How does one begin to measure the return on an investment in technology for business where factors like IT Help Desk support, Server maintenance, IT security, expertise, and availability are concerned? Does your staff have access to the knowledge in order to access all the factors available to make the most informed decision?

To help make the determination of ROI, we put together the top considerations when making the decision to either hire an in-house IT Professional or partner with a Managed Services Provider.

Let’s start with the cost/benefit consideration on both sides. Company parameters: 50 employees, 3 locations within the US, 50 workstations, 1TB of critical data, 2 physical servers and basic software needs. 

What your basic business technology needs include:

  • IT support – onsite or remote
  • Server maintenance/management – workstation protection, server monitoring and alerting, firewall management (updates and backups), managed backup and disaster recovery
  • Managed Cloud Services – fully-hosted managed solution and hosted exchange
  • Managed Cloud Backup – fully-hosted backup solution, monitored for data integrity
  • IT Consulting – providing strategic IT management, coordination of IT vendors, technology to support future growth projections and quarterly business reports (QBR’s) 

Cost considerations of in-house IT Professional:

  • Base Salary
  • Benefits (vacation/PTO/holidays/medical)
  • Knowledge gap
  • Downtime potential
  • 4% admin cost
  • 25% turnover rate
  • 20% unproductive rate

Here is a detailed assessment of ALL cost considerations of hiring IT staff – Download Our IT Employee Cost Calculator 

Cost considerations of outsourced IT (Denver market)

  • Monthly rate – Fully managed IT service and support
  • IT projects and IT consulting

Bottom-Line – Benefits of IT Outsourcing

  • 24/7/365 IT support
  • Teams of Highly-specialized IT professionals (certified)
  • No vacation days/sick or PTO days or medical benefit costs
  • Experts in upgrading Technology when applicable (IT Consulting Experts)
  • Human redundancy with multiple team members 

Bottom-Line – Benefits of hiring an in-house IT Professional

  • Human Resources control over IT staff

Last year we interviewed Mike Jenner, CEO of NexusTek, on hiring IT. As a veteran in the IT and Telecommunications space for more than 30 years, he was candid about the current environment of our industry and the factors businesses must take into consideration when deciding between in-house and outsourced information technology resources. View the article here: Interview with CEO, Mike Jenner on the Real Cost of Hiring an IT Person.

If you are interested in having a conversation with NexusTek on your IT project or Managed IT Services needs, don’t hesitate to contact us.

NexusTek Acquires Phoenix-based CyberTrails

NexusTek Acquires Phoenix-based CyberTrails

NexusTek Acquires Phoenix-based CyberTrails

Combined Portfolio Will Provide Top Tier IT Services and IT Consulting to the Western Region

ENGLEWOOD, Colorado – June 7, 2017

NexusTek, a leading Denver-based IT services and IT consulting firm, announced today that it has acquired CyberTrails from the Republic Financial Corporation. CyberTrails’ regional footprint and technological expertise will enhance NexusTek’s ability to provide both onsite and remote IT Support and Help Desk offerings with Network Operations Centers (NOC) in both Denver and Phoenix.

NexusTek and CyberTrails have already demonstrated the strength of their combined offering by partnering to provide critical services to customers. “When our previous MSP suddenly went AWOL,” said Kevin Yamane, President and COO of Catalyst Lending, “NexusTek and CyberTrails partnered to immediately assess and mitigate any potential issues. In the short time we have been with them, they have been attentive, responsive and very professional. Very impressed so far!”

In today’s economy, small and medium sized businesses (SMBs) depend increasingly on IT to enable optimal business outcomes.  NexusTek and CyberTrails are confident their combined offering will provide the IT support and services SMBs need to effectively address and achieve their business objectives.

This transaction expands NexusTek to more than 100 employees nationally and establishes NexusTek as one of the region’s prominent IT firms serving over 1,000 SMB clients. NexusTek, an SSAE 16 SOC II certified provider, will retain CyberTrails’ office in Phoenix.

About NexusTek

NexusTek, an award-winning Microsoft Gold Partner, provides small and medium-sized businesses a trusted resource to optimize and manage their IT environments, ensuring business continuity and driving productivity. From managed IT services to cloud solutions and customized business software implementations, NexusTek employs top talent, offers personalized attention, and brings nearly 22 years implementing technology best practices for companies across Colorado and the region. 

About Republic Financial

Founded in 1971, Republic Financial Corporation is a private investor with a diverse portfolio of operating companies and assets. The company has three core business disciplines: Special Assets, Portfolio Companies and Commercial Aviation. Special Assets invests in distressed commercial debt, and distressed companies and projects. Portfolio Companies include mid-market investments and growth opportunities in a wide range of industries. Commercial Aviation acquires, leases, and manages commercial aircraft assets. Republic is committed to providing the capital, expertise, and resources necessary to close each and every transaction in a timely manner.

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Interview with CEO, Mike Jenner on the Real Cost of Hiring an IT Person

READ TIME: 4 MIN

Interview with CEO, Mike Jenner on the Real Cost of Hiring an IT Person

Interview with CEO, Mike Jenner on the Real Cost of Hiring an IT Person

Is it time to hire an IT person for your growing business?

We work with thousands of small and midsize business owners, managers and staff in several metro areas. As one of the top IT managed services providers, we know the business needs of our clients where IT and business solutions are concerned.

With more than 25 years’ experience in the IT industry, no one knows our business better than NexusTek’s CEO, Mike Jenner. So, we decided to get his thoughts on hiring IT staff in today’s competitive market.

Interview with Mike Jenner

TekBlog: What are the most important things to consider when hiring in the IT market today?

Mike J: What we are seeing in the market is a high demand for IT talent  — be prepared to look beyond your local area to find the right talent. Because demand is high for these employees, understanding what is important to them is a critical component to attracting and retaining them long-term. Turnover can be very expensive and can put your business at risk.

TekBlog: In your experience, what are today’s IT industry candidates looking for?

Mike J: For companies in the SMB space looking to hire support in-house for IT, they have some real challenges ahead for not only finding but hiring and managing this new hire in the local market. Today, given the fact that there is a shortage of candidates and the demand is high, you have to be able to offer something more to compete for the skilled job seekers that will stay with you long-term.

As for needs: The IT pro is a problem solver. They have a deep desire (and need) to find solutions to technical problems. Today’s IT industry pro is looking for more than just a paycheck and benefits. They want an opportunity for advancement, the tools to do their job efficiently and effectively, projects that will offer the experience they need to build on their skills, and a chance to learn more given the ever-changing field of technology.

TekBlog: You say that the SMB has some real challenges in managing that resource. Can you elaborate on that?

Mike J: We see the SMB’s struggle with more than simply finding and hiring. For many SMB’s, information technology is the backbone of the companies operations.

Your network environment must be up-and-running 24/7/365. Today, downtime can cost you more than just short-term revenue loss. It can also have a long-term impact on customer satisfaction. We are seeing breaches critically impact the reputation of a business and in a customer-centric market, this can be devastating.

Your IT manager is on-call and if you are a one-man show, you’re talking “sweatshop” environment because that individual will often have to fix something after hours to avoid affecting operations. They are responsible for your company’s operations any time of the day or night. This is one of the most difficult issues for an SMB to manage — meeting the needs of the business without burning out their employees.

It’s also a challenge for managers with little or no technical background to effectively manage and develop technical employees. It can be almost like a language barrier – understanding what they need to be successful in their career and in supporting your business without speaking their language is tough.

TekBlog: That brings up a good point. If a company hires a consultant, wouldn’t that consultant have a plan in place for backup in the case of vacation or sick days?

Mike J: They may or they may not. An outsourced provider will have a team of engineers and investment in the tools to automate infrastructure management as much as possible. This is something an independent or SMB simply cannot afford to have. This is another misconception – that this “investment” is costly for the SMB. That is not the case. When you factor in all the costs to hiring, we offer more in monitoring services and we have the flexibility to fit the needs of our target market.

This investment also gives NexusTek the foundation to find the best in the business, the tools to support their work, and a career path by making training available for our tech pros. This is a differentiator for NexusTek and a critical component in managing an IT employee today that most SMB hiring managers miss. We have the flexibility to address this need in the market.

We regularly have to educate our target market of the misconception that outsourcing costs more than an in-house resource. When you gather all of the factors that often get overlooked, it typically not the case. NexusTek considers all of the costs of hiring and retaining IT talent.

Being in the business for twenty years has taught us to listen to our clients, understand the market and provide the viable solutions that enable businesses to grow profitably.

TekBlog: We thank Mike for taking the time to share his experience and for making NexusTek’s Employee Cost Calculator available to our readers!

Top 17 Tech Companies in Colorado

READ TIME: 6 MIN

Top 17 Tech Companies in Colorado

Top 17 Tech Companies in Colorado

Mainstream media’s fascination with Colorado has placed our culture, lifestyle, and legislation in the limelight. From progressive laws to our real estate and construction boom and the expanding economy into new markets, Colorado’s brand is growing on a grand scale.

As an IT company founded more than 22 years ago, NexusTek has seen many changes in Colorado, including the slow and steady expansion of small and medium-sized businesses. In recent years, reports have cited an influx of entrepreneurs and investors placing their bets on Colorado innovation. This reputation has also led to big brands and large corporations looking to bring their operations to the Rocky Mountain State.

Although Colorado did not achieve the 2015 top ranking state for high-tech jobs, Colorado continues to attract big names in technology.

NOTE: NexusTek is a technology company that focuses on managed IT services for cloud, cyber security, ERP and CRM (Microsoft Dynamics 365), business continuity and disaster planning/backup, VoIP and serving small and mid-sized businesses in 6 markets across the U.S. Contact us here if you are interested in IT services and solutions for your small or mid-sized business.

Here is our list of the top national/global tech companies that are either headquartered or have a substantial presence in Colorado:

1. Lockheed Martin

Lockheed Martin is a national leader in the aerospace, defense and security space with their headquarters in Fort Worth, Texas. But in Littleton, Colorado they have Autonomous Systems where they work on robotic airborne and ground systems, vehicles, and surveillance. Robotics technology and development has a strong presence in Colorado and Lockheed is a big player here. For those passionate about robotics, here are 15 unmanned technology facts courtesy of Lockheed Martin.

2. IBM Corporation

While headquartered in Armonk, NY, IBM chose Boulder to house more than 2,800 employees because of its climate, surrounding areas, and for the lower risk for natural disasters. The tech giant’s Boulder campus is dedicated to IBM Resiliency Services division. IBM (originally, International Business Machines) is more than 100 years old and was founded in 1911 in Endicott, NY.

3. Oracle

Once the largest tech employer in Colorado in 2010, Oracle has made its mark in the mountain region with offices in Denver, Monument, and Broomfield. Their main office is in Redwood City, California, but these field offices in Colorado house nearly 2,000 of the company’s reported 120,000 employees worldwide. In 1998, Oracle Founder, Larry Ellison said, “If the Internet turns out not to be the future of computing, we are toast. But if it is, we are golden.”

4. Avaya

Highlands Ranch and Colorado Springs are the two location of Avaya’s offices in Colorado. Their headquarters are in California, where they deal with multi-channel business communications with customer and team productivity solutions. Avaya has 5,400 patents and pending patent applications, including foreign counterparts.

5. Level 3

Headquartered in Broomfield, Colorado, Level 3 Communications works with enterprise businesses as well as the government with their communications services. Level 3’s services reach over 500 markets and more than 60 countries anchored by extensive fiber networks on three continents and connected by undersea facilities. Level 3 is the largest competitive local exchange carrier, and the 2nd largest provider of fiber optic internet access (based on coverage area) in the United States.

6. Tempus Nova

With their main office located in Denver, Tempus Nova is proudly a Google Apps Premier Partner, where they concentrate their work in Google Apps implementation, cloud services, app development, as well as Google Enterprise Solutions. In business for 14 years, Tempus Nova is a women-owned minority small business.

7. MapQuest

Acquired by AOL in 2000, MapQuest headquarters is located in Denver. A name and brand that, unless you have been living on Mars, you would recognize and know exactly what they do. Just for grins — they are a free online map and direction service with mobile apps for every device. What some may not know is that they have enterprise solutions for businesses that can easily optimize their routes and add map integrations to their websites. Brian McMahon, MapQuest’s top executive says the question they get asked a lot: “Does MapQuest still exist?” They do still exist and have always been profitable.

8. Zayo Group

Formerly known as Latisys, the company changed management and their name to Zayo Group in 2015. Their two data center facilities are located just outside of downtown Denver in Englewood. They provide hybrid infastructure-as-a-service for enterprise cloud and managed hosting solutions. The founder of Zayo Group, Dan Caruso, was a former top executive with Level 3 Communications. His company has grown from a startup less than a decade ago, to one of the largest providers of bandwidth infrastructure services in the United States and Europe.

9. MCAD Technologies

MCAD, for the past decade, has been providing 3D printing and rapid phototyping solutions to the engineering community. With five offices from the Midwest to the West Coast, MCAD has two of them in Colorado — Denver and Boulder. They also provide services of tech documentation, webinars, tech support as well as staffing services.

10. SendGrid

Based in Boulder, SendGrid has expanded operations and now has offices in Denver, California and London. They are an e-mail marketing and STMP relay service that allows you to send bulk e-mail to your subscribers. Some of their biggest clients include Airbnb, Foursquare, Spotify and Uber.

11. iTriage

With the first mobile app to make our list and headquartered in Denver, iTriage has a healthcare app boasting more than 13 million downloads across Google’s and Apple’s app stores. The app helps the user with answers to medical questions and practical advice on how to take action in your everyday life to be healthier. The story of iTriage began with a need identified by two triage doctors.

12. Sphero

Boulder is housing one of the smartest toys out there. Sphero developers Ian Bernstein and Adam Wilson were passionate robotics engineers who both attended Colorado universities and met through their shared love of robotics. Introduced to the thriving Techstar community in 2010, their work progressed and the result is a line of robots and connected toys to help educate kids. Sphero’s design is intended to inspire young minds through robot play.

13. Zen Planner

Littleton, Colorado is the home to Zen Planner and their all-in-one fitness business software for studios, trainers, and gyms. Taking the fitness industry digital, Zen Planner has made their mark with applications available for tablets and smartphones that, at a minimum, helps users with fitness scheduling, attendance tracking, automatic billing and more. No better place than Colorado to marry the fitness industry and digital!

14. ReadyTalk

Located in Denver, ReadyTalk is one of the top providers for web and audio conferences, as well as hosting webinars online. Placing sixth in the top ten video conferencing companies worldwide, just ahead of the well-known WebEx, some of ReadyTalk’s biggest clients include Marketo, Workfront, and Profiles International. The company has been going strong since 2000.

15. SolidFire

Boulder-based SolidFire is revolutionizing the data center with their next generation “all-flash” storage systems. With one of the largest cloud infrastructures in the world, they are a leader in cloud computing. Since launching in 2010, the company has raised $150 million in venture capital funds. In 2014, SolidFire was recognized by the Denver Post as one of the Top Workplaces in Colorado.

16. FullContact

FullContact is another leading tech software company based in Denver that has won consistent equity investment. In March of 2015, the company announced another $10 million in their latest funding round bringing the total equity investment in the company to $20 million. FullContact helps sales reps and marketers find contact information and social profiles by email for prospecting. It also integrates with Salesforce and Pardot so users can get information automatically from their CRM just by submitting an email address.

17. Google

You read correctly! The tech giant, Google, has begun work on their campus in Boulder, Colorado! The Internet search trailblazer broke ground on their new 330,000-square-foot Boulder site in 2015. Expected to house up to 1,500 employees, the first of two phases is targeted for completion January of 2017. Currently, 300 employees are spread among four buildings in Boulder. Certainly, the Google culture will fit perfectly with the Boulderite, something we’ve come to know and love as Coloradans!

This list could include many more tech companies in the SMB and enterprise market as examples of growth, innovation and entrepreneurialism in Colorado.

With Colorado’s amazing views and culture, it’s no surprise to us why more and more companies are choosing the Rocky Mountain region to call home for their businesses and their families. Like many others, we just feel fortunate to be one of the largest IT managed services companies in a growing market in the great state of Colorado!

The Top 7 Benefits of Outsourcing Your IT Department

READ TIME: 5 MIN

The Top 7 Benefits of Outsourcing Your IT Department

The Top 7 Benefits of Outsourcing Your IT Department

First and foremost, the number one reason small to medium-sized businesses (SMBs) choose to outsource their information technology needs is so that they experience fewer headaches. Of course, this is an oversimplified and distilled encapsulation of a complex issue. And to make a qualified business decision regarding whether or not to outsource your organization’s IT, you need to back it up with supporting evidence.

An IT department is made up of a complex environment of hardware, software, and computer networks that allow you to perform important business functions and work flows such as accounting and financial processes (ERP), customer relationship management (CRM), email, and document creation.

Your company’s success depends on it being able to use these functions reliably and efficiently. For example, it is imperative for organizations to send and receive emails to communicate with clients, employees, partners and vendors – to fulfill product and service orders. How long can your business operate without such an important function? Additionally, you must be able to access customer information and financial data to run your business. And to protect these processes, there are many back-end functions that need to be performed including security, anti-virus protection, data backup & recovery, and server monitoring.

With this large and vital undertaking, is it feasible for an SMB to totally take on the tasks and responsibilities necessary to run its own IT department? Not without a sizeable commitment and investment in IT talent, infrastructure, money and time. Training IT staff, maintaining IT devices and keeping technology up-to-date are huge burdens for most SMBs

Here is a list of the top seven benefits of outsourcing your IT department to an experienced and credentialed Managed Services Provider (MSP):

1. Control and Reduce Costs

When you outsource your organization’s IT functions to an MSP, you are able to control costs by paying a set monthly fee, so you know what your expenditures are and they do not fluctuate month to month. You are also able to take advantage of their economies of scale, lower cost structures, and learned efficiencies and expertise. When you have your own IT department to fund and run, it can be extremely expensive. Qualified IT professionals must maintain their level of expertise as well as be adequately compensated.

Additionally, MSPs offer cloud-hosted services where you can rent hardware such as servers, and even have them located offsite and monitored on a continual basis, which substantially lowers your total IT investment. All hardware has an “end-of-life” expiration for when its performance deteriorates, then fails and needs to be replaced. Cloud-hosted services allow you to control and predict these costs.

2. Focus on Your Business

Your organization may be a law, engineering, accounting, or construction firm, and these are your core competencies, not information technology. Every company has limits to its resources, and an MSP will let you redirect them from non-core activities toward activities that provide a greater return. By allowing a qualified MSP to take care of your IT, this frees up your resources to concentrate on the areas that make you successful and grow.

3. Access to the Most Current Technology

Qualified MSPs bring world-class knowledge and experience to your organization on a continual basis. With an MSP, you will receive access to new technologies and know-how that you may not have considered previously, as well as techniques and tools that you currently do not possess. These tools include tried-and-true procedures and processes; documentation; and more structured methodologies.

Additionally, a qualified MSP company tests the engineers they hire, and maintains their training and examinations on a continual basis to keep them up-to-date with the latest technologies.

Also, MSPs bring a wide variety of IT professionals with different skills sets to take care of a number of situations. If you have your own IT staff, their skill set would be limited to their expertise.

4. 24/7/365 Monitoring of Your IT Environment

Even if you do have knowledgeable and qualified IT professionals on staff, with a limited number of staff, it would not be reasonable to have them monitor your IT environment every hour of the day, and every day of the year. Qualified MSPs have the tools and staff to do this, and can foresee serious issues with your IT environment and can fix them before downtime occurs. And they would be able to advise you on necessary future upgrades to avoid any future downtime. Are your servers more than three years old? Are you using an operating system that is no longer supported?

MSPs can also take care of day-to-day tasks such as software updates and patches, anti-virus updates, data backups, and inventory auditing and control.

5. Minimize Risk

MSPs will keep your day-to-day IT environment up-to-date easily and effortlessly by automating the process using specialized tools. MSPs are responsible for verifying that backups are working, pushing out patches, and auditing inventory to minimize the risk of catastrophic occurrences.

They also take on the responsibility of being alerted of unpredictable circumstances such as backup and hardware failures, database corruptions, software crashes, and virus and spyware intrusions, acting quickly to prevent downtime. A limited in-house IT staff may not be able to respond and take care of the problem as quickly, leading to extended downtime, putting productivity at risk.

And with the MSP’s expertise, you reduce the risk of making a wrong decision because of any lack of technical experience.

6. Strategic Consulting and Future IT Roadmap Planning

With years of experience working with different client companies and industries, as well as keeping current with the latest technology, qualified MSPs will advise companies on their future IT requirements. This is done by evaluating the company’s growth and accompanying IT needs, whether the company plans to move or expand, or enter into new markets.

Technology is constantly changing, and it is difficult to ascertain what a company will need in the future and how those needs will translate into dollars. By partnering with an MSP, uncertainties become more predictable.

7. Increased Productivity

Because of all of the above benefits, your organization will be able to lower its costs and focus on its core competencies. A qualified MSP can predict, prevent and quickly respond to serious issues that lead to catastrophic failures and extended downtime. Moreover, you will be using the most current technology that enhances your success and makes you more competitive. With first-class technology, you can streamline processes and make them more efficient and productive, and your company will also be able to take advantage of opportunities more quickly.

If you are considering partnering with an MSP to take care of your IT needs, Contact the experts at NexusTek. We provide managed IT services to hundreds of companies in the Greater Denver Metro region and beyond.

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