Managed Service Plans: COMPLETE
Do you want the best of the best when it comes to IT support? All NexusTek’s Managed Service Provider (MSP) Plans provide top-notch support in unique ways that are customized to fit the needs of each client. The Complete MSP Plan takes the best from our other three plans and gives you one, full-service managed IT team to boost productivity, create efficiencies, and save costs. Here’s how the Complete MSP Plan helps you do that.
Service at Every Step
The Complete Plan ensures our expert team is with you every step of the way, from deploying an effective IT strategy to providing unlimited remote support. If an emergency happens after hours, we’re there. Rest easy knowing your data is safeguarded, you’re maintaining top network performance, your IT inventory is effectively tracked and monitored, and you’re operating in an optimal server environment.
The Complete Plan includes a dedicated on-site engineer who learns your business inside and out. Our engineers are committed to your success, routinely scheduling hands-on services, as well as providing 24/7/365 essential IT services, with support for both Mac and PC users. He or she can guide you through taking advantage of virtual environments, maximizing the cost efficiencies of the cloud, and ensuring regulatory compliance.
We understand the importance of keeping your systems running smoothly. The Complete Plan includes unlimited live help desk, emergency on-site response, as well as support for user adds, removes and changes, user applications, server applications, and backup restores.
Let us worry about maintaining your business IT solutions, so you can focus on core business tasks. All Complete Plan clients also get 24/7/365 monitoring, alerting and maintenance of critical infrastructure. This includes Windows servers, PCs and Macs, virtual desktops, switching, and any other mission-critical hardware.
Rest easy knowing you’re in trusted hands. Experience the difference of a full-service MSP.
Managed Service Plan Features
✔ = Included in package ADD-ON = Usage-based charges may apply