Managed IT Services & Support
Managed IT Services—What Does NexusTek Offer?
We know that no two businesses are alike, and so we offer a wide range of plans, services, and solutions to meet your specific IT needs. Some of our most popular options are:
Managed IT Plans for SMBs
Custom Managed IT Solutions
Virtual CIO (vCIO) Assessments
Digital Transformation Consulting
Managed Help Desk Services
Managed Patching Services
MANAGED IT SERVICES & SUPPORT
Managed IT Services—What Does NexusTek Offer?
We know that no two businesses are alike, and so we offer a wide range of plans, services, and solutions to meet your specific IT needs. Some of our most popular options are:
- Managed IT Plans for SMBs
- Custom Managed IT Solutions
- Virtual CIO (vCIO) Assessments
- Digital Transformation Consulting
- Managed Help Desk Services
- Managed Patching Services
Optimize Your Business Outcomes With NexusTek
As a client-centered managed service provider (MSP), NexusTek places your business IT needs above all else. We take the time to learn about your organization, your mission and goals, what your current IT resources look like now, and how you envision them in the future. We learn how technology enables your business to accomplish its goals, what is working well for you, and what could be better.
We invest in learning about your business in these ways because we understand the weight of our responsibility as your managed service provider. We recognize that your IT infrastructure is more than just a collection of devices and networking; it is the bedrock of your business. Before we assume the weighty responsibility of managing your infrastructure, we gather the facts we need to be the reliable IT partner you deserve.
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How Does an MSP Benefit My Business?
An MSP has the expertise and dedicated bandwidth to proactively manage your business’ IT, to update your infrastructure for optimal performance and security, and to provide 24/7 responsive support to resolve IT issues. MSPs like NexusTek that adhere to principles of proactive IT management help your business to transcend the “break-fix” practices that often result in suboptimal IT functionality and security risks. Partnering with an MSP can also shift your IT budget from a CAPEX model to OPEX. These benefits together ultimately save your business both time and money.
Why Choose NexusTek’s Managed IT Services?
Trusted by thousands of small and medium-sized businesses (SMBs), NexusTek is a national managed IT services provider with a comprehensive portfolio comprising end-user services, cloud, infrastructure, cybersecurity, and IT consulting. We design holistic solutions for customers that deliver a superior end-user experience, backed by a 24/7/365 domestically staffed support team. NexusTek managed service plans offer end-to-end IT management with fixed-monthly, per-user pricing through which SMBs can leverage help desk, backup, disaster recovery, remote engineers, security, 24/7 remote support, and network monitoring services while creating predictable IT budgets.
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FAQs
What Is a Managed Service Provider?
A managed IT services provider (MSP) is a company that manages other organizations’ IT systems to varying degrees. Managed IT services are used by companies large and small, and services may be configured differently depending on an organization’s specific needs and preferences. MSPs may provide IT services anywhere on a spectrum that ranges from supplemental IT support all the way through fully outsourced IT.
What Managed IT Services Plans Does NexusTek Offer?
NexusTek offers two managed IT services bundles—our Managed Care plans—specifically designed with the small and medium-sized business in mind. Offering a carefully selected collection of services and solutions, our Managed Care plans give you multifaceted IT support in a single, convenient package:
Support Care: Proactive IT Management & Remote Engineering for Small & Medium-Sized Businesses
NexusTek Support Care was specifically designed to meet the IT management needs of SMBs. Our certified engineering team provides your business with both proactive and responsive support to maintain the health of your IT infrastructure. The plan includes remote engineers who will provide you with expert consultation and support on IT matters ranging from day-to-day technology issues to long-term planning. Providing an additional layer of support, our 24-hour help desk is there to assist your employees to resolve any technology issues that may arise.
Total Care: Proactive IT Management Plus Cybersecurity Support for Small & Medium-Sized Businesses
The NexusTek Total Care plan meets the cybersecurity and IT management needs of SMBs. In addition to infrastructure and user support services to keep your IT healthy and running smoothly, the Total Care plan also protects your business with a multi-layered cybersecurity defense. With a combination of preventive and responsive solutions, the Total Care plan reduces the likelihood of cyberattacks while also ensuring a swift, effective incident response should an attack occur.
Does NexusTek Offer Custom Managed IT Solutions?
Although NexusTek offers managed IT plans that meet most customers’ needs, we do understand that some larger organizations prefer co-managed rather than fully outsourced managed IT solutions. We recognize that larger businesses often have more complex IT environments and hence, greater need for customization when establishing a partnership with a managed service provider. Contact us by phone or by filling out the form above to start a discussion with an IT consultant about your business’ specific managed IT needs.