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Managed Cybersecurity Services

Cybersecurity threats come from all angles, taking a variety of forms that are constantly changing. Keeping your business secure in today’s complex threat environment requires a multi-layered strategy that is based on an in-depth understanding of how cybercriminals operate and how to stop them in their tracks.

NexusTek’s managed cybersecurity services, provide layers of user-focused security that cover the wide spectrum of threats, from proactive cybersecurity awareness training and 24/7/365 threat monitoring to incident response and remediation. NexusTek offers three customizable cybersecurity plans—Essential, Standard, and Advanced—that protect your users, business operations, brand reputation, and bottom line.

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Essential Plan

NexusTek’s managed protection service plan lays the foundation to protect your business from cybercriminals. Our certified engineers monitor your systems for threats 24/7/365 and notify your team of any breaches with immediate alerts. Incident remediation services can be added on an ad hoc basis. The plan offers managed endpoint security software to cover all your bases. Each user also receives managed cloud email security solutions plus troubleshooting support. NexusTek’s cybersecurity consulting experts perform an annual security review to assess the health of your company’s security posture and recommend tailored solutions to improve cyber defenses.

Standard Plan

NexusTek’s managed protection and response plan not only defends against cyberattacks but also reacts to them, providing expert support for those high-stakes moments. In addition to 24/7/365 monitoring and alerting and the managed cybersecurity solutions of the Essential Plan, this package features managed DNS security and cybersecurity awareness training per user. On top of the annual security review performed by our IT security consulting experts, NexusTek will perform a vulnerability scan of the network edge per site every quarter. Our assistance with third-party cybersecurity questionnaires helps protect your revenue and reduce cyber insurance premiums. If a security breach occurs, rest easy with incident response and remediation services, included in the plan.

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Advanced Plan

NexusTek’s managed detection and response plan protects your business, discerns security threats, and responds to cyberattacks. NexusTek’s Security Operations Center provides constant vigilance by proactively monitoring your IT systems 24/7/365 and performing Security Information and Event Management (SIEM) to detect and analyze malware activity. This comprehensive cybersecurity plan features unlimited event log correlation and aggregation monitoring per user to uncover threat patterns and vulnerabilities. The Advanced Plan upgrades the security health review to a quarterly basis, increases the frequency of vulnerability scans from quarterly to monthly, and includes incident response and remediation so your business has the ultimate cybersecurity measures year-round.

Managed Cybersecurity Plans

Services Essential Standard Advanced
Managed Endpoint Detection and Response per User (Next-Gen Anti-Virus) Included Included Included
Managed Cloud Email Security per User Included Included Included
Cybersecurity Health Check and Review Annual Annual Quarterly
Managed Security Awareness Training per User + Included Included
Cybersecurity Questionnaire Consultation + Included Included
Managed DNS Security per User + Included Included
Incident Response and Remediation with Discounted Hourly Rate + Included Included
Managed Vulnerability Scans of Network Edge per Site + Quarterly Monthly
Managed SIEM by 24x7x365 Security Operations Center + + Included

*Plans can be customized based on business needs and existing IT environment.

FAQs

NexusTek specializes in providing IT services and solutions to small and medium-sized businesses (SMBs), which means that we understand SMB technology needs in a holistic sense. This in-depth understanding allows NexusTek to provide cybersecurity consulting services and solutions that are well suited to the SMB technology environment, and which can be customized to meet the requirements of companies based on their specific infrastructures as well as in-house cybersecurity capabilities. Because many SMBs have limited or even no in-house IT staff, our comprehensive cybersecurity plans provide the robust, multi-layered protection that our customers need but struggle to accomplish using in-house IT resources. On the other hand, mature SMBs may possess ample in-house IT resources while still needing supplemental cybersecurity solutions to fill gaps in their security profiles. NexusTek’s customizable plans allow us to calibrate our services to meet your business’ unique cybersecurity needs.

This is a question our IT security consulting team fields often, and for good reason: Cybersecurity has grown extraordinarily complex since the early days when antivirus programs and firewalls were sufficient to protect a company. As our IT systems have grown more complex and diffuse over the decades, vulnerabilities that hackers can exploit have increased in a corresponding manner. Staying ahead of cybercriminals in this complex threat environment means using a collection of preventive and reactive solutions, each with its own specific focus or purpose. To help our customers identify and understand their own particular areas of vulnerability, our IT security consulting experts provide in-depth cybersecurity and cyber resilience assessments. Cybersecurity consulting assessments explain where your business’ vulnerabilities lie and what types of cybersecurity solutions are required to address those vulnerabilities. Our IT security consulting experts also give customers the chance to ask questions about recommended security solutions, to make sure you understand their purpose and importance in maintaining a solid cybersecurity posture.

In short, cybersecurity is critical for any business in today’s world because cyberattacks are now frequent occurrences that can have consequences severe enough to force a business to close entirely. To frame this in terms of statistics, it is estimated that every 11 seconds, yet another business is subject to cyberattack. In the space of a 2-year period, 68% of businesses reported being the target of a successful endpoint attack (i.e., a cyberattack that targets user devices like laptops, mobile phones, or IoT devices). Social engineering campaigns such as phishing attacks, which represent the majority of successful cyberattacks, cost the victimized business an average of $130,000. Compounding these losses are the effects of downtime; 40% of SMBs experienced 8 or more hours of downtime as the result of a successful cyberattack. As these facts illustrate, cybersecurity services and solutions are not important for protecting your business “if” hackers strike—companies need cybersecurity solutions to prepare for “when” cyberattacks occur.

Yes, businesses of all sizes need robust cybersecurity defenses in place to protect against cyber threats. Although you might imagine that threat actors would only be interested in targeting large businesses with plentiful resources, the truth is that 43% of cyberattacks are specifically targeted at SMBs. Cybercriminals are aware that SMBs are more likely than large corporations to have inadequate cybersecurity solutions in place, which makes smaller businesses appealing targets. For example, 75% of SMBs cannot maintain acceptable cybersecurity due to lack of in-house IT staff. Likely related to in-house IT staffing insufficiencies, 54% of SMBs lack a cyber incident response plan, giving hackers more time to navigate through the business’ network to access sensitive employee, customer, and company data. Such lack of security preparation, combined with the already tight budgets possessed by most SMBs, leads to business failure for an alarmingly high proportion of SMBs that are hit by a successful cyberattack. Sadly, 60% of SMBs are forced to close within 6 months of a successful cyberattack, underscoring the importance of a multi-layered cybersecurity defense for businesses of all sizes.

The notion of “layering” in cybersecurity refers to the practice of combining different security solutions so that, together, they protect a business against threats and vulnerabilities of all types. Additionally, a multi-layered cybersecurity repertoire will limit the damage hackers can do should they succeed in gaining access to the company’s IT network. A common conception of the layered approach to cybersecurity includes 7 layers: the human layer, perimeter security, network security, endpoint protection, application security, data protection, and mission critical assets. IT security consulting experts find it useful to organize cybersecurity vulnerabilities into categories or layers because it helps to clarify where your business is protected and where security gaps lie. As hackers always try to find the weakest link in a business’ cyber defenses, identifying holes in your security and filling them swiftly is important. Furthermore, organizing cyber vulnerabilities into layers is also helpful in identifying the types of solutions your business needs to strengthen its cybersecurity posture. For example, if our cybersecurity consulting experts identified weakness at the level of the human layer, the logical solution to address that weakness would be employee cybersecurity awareness training. However, if our experts identified gaps in your security at the endpoint protection level, it would be appropriate to select solutions like SIEM or managed DNS security.

While a company may recognize the critical need for cybersecurity, a common challenge for business leaders and/or IT staff is knowing where to begin. Antivirus software and firewalls may be the apparent place to start, but the implementation of a mature and multi-layered plan, involving managed DNS, vulnerability scans, log monitoring, and more, may seem daunting. NexusTek’s cybersecurity consulting experts work with your team to discover the needs and goals of your business, resulting in a security plan optimized for your company and making your cybersecurity journey as smooth as possible.

Another key challenge that NexusTek’s IT security consulting experts often assist with is compliance planning. Indeed, one of the first steps to implementing the ideal cybersecurity plan is ensuring that your business addresses all the necessary requirements of state and federal compliance standards and privacy laws. Failure to meet such standards can lead to noncompliance fees at best and expensive data breaches at worst. NexusTek cybersecurity consultants, knowledgeable in industry standards from HIPAA for healthcare to FINRA for the finance sector, will assess your security practices against the requirements of applicable compliance standards for your business. Based on their findings, our cybersecurity consulting experts will provide recommendations for changes and/or additions to your cybersecurity practices to enhance them for compliance.

Finally, a common cybersecurity challenge may come from an external source: your customers. Security impacts not only your business but your clients as well. New customers or vendors may ask your company to answer a security questionnaire to certify that your business’ cybersecurity solutions and practices match their own security requirements. With NexusTek’s Standard and Advanced plans, our IT security consulting experts are available to assist your team with accurately and thoroughly answering such security questionnaires.

Managed Cybersecurity Plans

Services

Managed Endpoint Detection and Response per User (Next-Gen Anti-Virus)
Essential
Standard
Advanced
Included
Included
Included
Managed Cloud Email Security per User
Essential
Standard
Advanced
Included
Included
Included
Cybersecurity Health Check and Review
Essential
Standard
Advanced
Annual
Annual
Quarterly
Managed Security Awareness Training per User
Essential
Standard
Advanced
+
Included
Included
Cybersecurity Questionnaire Consultation
Essential
Standard
Advanced
+
Included
Included
Managed DNS Security per User
Essential
Standard
Advanced
+
Included
Included
Incident Response and Remediation with Discounted Hourly Rate
Essential
Standard
Advanced
+
Included
Included
Managed Vulnerability Scans of Network Edge per Site
Essential
Standard
Advanced
+
Quarterly
Monthly
Managed SIEM by 24x7x365 Security Operations Center
Essential
Standard
Advanced
+
+
Included

*Plans can be customized based on business needs and existing IT environment.

FAQs

Research suggests that a business is attacked by a cybercriminal every 11 seconds. Last year, phishing attacks rose 11% and ransomware increased 6%. 68% of businesses experienced one or more successful endpoint attacks in the past 12 months. The cost of a social engineering attack averages $130,000 in stolen money or lost data, and 40% of small businesses experienced eight or more hours of downtime due to a cyber breach. Not only can your business lose valuable data and expose customer information from a cyberattack, but a successful security breach could also cost your bottom line and your brand reputation.

Too often businesses do not take their cybersecurity seriously and allocate budget elsewhere, like marketing or product development. But what they don’t realize is that a cyberattack has the power to bring an organization to its knees: 60% of small companies go out of business within six months of a successful security breach.

Here are common cybersecurity mistakes your business should remedy, and fast:

NexusTek’s cybersecurity plans tackle these common, fatal mistakes with various levels of protection, detection, and responsiveness to best fit the needs of your business.

While a company may recognize the critical need of cybersecurity, business leaders and/or IT staff may not know where to begin. Antivirus software and firewalls may be the apparent place to start, but the implementation of a mature plan, involving managed DNS, vulnerability scans, log monitoring, and more, may seem daunting. NexusTek’s Cybersecurity experts consult with your team to discover the needs and goals of your business and then refer the security plan optimized for your company to make your cybersecurity journey as smooth as possible.

One of the first steps to implementing the ideal cybersecurity plan is ensuring that your business addresses all the necessary requirements of state and federal compliance standards and privacy legislation laws. Failure to meet such standards can lead to noncompliance fees at best and expensive data breaches at worst. NexusTek IT consultants, knowledgeable in industry standards from HIPAA for healthcare and FINRA for the finance sector, will assess your security practices to enhance them for compliance.

The next step may come from an external source: your customers. Security impacts not only your business but your clients as well. New customers or vendors may ask your company to answer a security questionnaire to certify your business’ cybersecurity matches their needs. NexusTek’s Standard and Advanced plans include consultation services to assist your team in answering such security questionnaires.

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