What is agentic AI?

Agentic AI is artificial intelligence (AI) able to take a goal or instructions from a person, gather information from different sources, decide what needs to happen next, and take action, all with limited human oversight. The ability to handle multiple steps on its own is a large part of the technology’s appeal, especially when it comes to repetitive, time-consuming work or work that involves coordinating across several systems.

How does agentic AI work?

Agentic AI pulls large amounts of information from multiple sources, including its immediate environment, to decide what actions will best accomplish a goal. It can gather and analyze information, develop a plan, carry it out using external tools and applications, and then learn from the results to improve what it does next.

Why is agentic AI important?

Agentic AI has the potential to change how people work because it can execute time-consuming, multistep workflows quickly. It can also make decisions that save time and resources for organizations in areas including healthcare, financial services, scientific research, cybersecurity, and supply chain management. It can help with labor shortages, taking on tedious work, and also freeing people to focus on more challenging work. Some examples of agentic AI in action today are: agents spotting and responding to cybersecurity threats and agents supporting supply chain forecasting, procurement, and planning. Along with the potential that agentic AI brings comes risk, so organizations need to put strong guardrails and human oversight in place early.

Benefits and use cases

Agentic AI can help organizations improve productivity, build new skills, and automate repetitive tasks or analytic work. Its biggest advantage is the ability to work across systems and coordinate multiple steps toward an outcome rather than handling one task at a time. Early use cases include identifying and responding to threats, demand forecasting, procurement, and operational planning. As AI becomes more integrated into software, robotics, and business systems, these use cases will continue to expand.

Does NexusTek help with agentic AI?

Yes. With nearly 30 years of experience delivering modern IT solutions, NexusTek understands how to implement agentic AI and support deployment. Our AI Readiness Assessment can help accelerate your AI journey, and the NexusTek Secure AI Platform can support your AI initiatives with secure access to leading GenAI models. NexusTek Chief Product Officer Jay Cuthrell recently shared his insights on agentic AI in a webinar and blog. Learn more here.