Behind the scenes—between the campsites, clubhouse, and everything in between—you’re not just running a resort. You’re running a full-scale hospitality ecosystem with complex operations, digital systems, and zero room for downtime. In this business, tech isn’t a perk. It’s the backbone of the guest experience.
This Is the New RV Guest Experience
Gone are the days when RVing meant “roughing it.” Today’s guests roll in with smart rigs, streaming habits, and remote work setups that demand enterprise-grade internet, and zero tolerance for downtime. They’re managing appliances from their phones, confirming reservations mid-drive, and hopping on Zoom calls from the patio.
This isn’t unplug-and-unwind. For many, it’s business as usual—with better views.
And the momentum’s only growing.
The global RV market is projected to grow from $49.69 billion in 2024 and reach $69.23 billion by 2032, at a CAGR of 4.2 percent. North America accounts for roughly half that total.1 RVs now represent about 85 percent of the global camping and caravanning market.2
Many RV guests are digital nomads, remote workers, or long-term travelers. That makes the resort not just a stopover, but their office, home base, and entertainment hub all in one.
To meet these rising expectations, RV resort operators need more than unreliable, touch-and-go Wi-Fi. They need a fully managed IT infrastructure that supports:
- Property-wide high-speed internet with scalable bandwidth for peak seasons
- Guest service platforms for mobile check-in, concierge access, and digital amenities
- Smart access and security systems that protect guests, staff, and assets
- Operational tools for point-of-sale (POS), reservations, and workforce management
- Compliance and cybersecurity protocols that safeguard data without slowing down service
- Guest-facing apps and marketing platforms that ensure bookings, reviews, and loyalty programs are always on and reliable
And as RV technology evolves, from solar-ready rigs to in-app campsite selection, resorts must evolve, too. The industry is shifting fast, and staying ahead means planning for what’s next, not just managing what’s now.³
The Real-World Demands of RV Resort Operations
Running an RV resort means managing challenges most traditional hospitality operations never face. Guest stays can last a night or a season, so your systems need to flex without faltering. Network demand doesn’t just fluctuate. It can triple overnight during peak months.
If you’re managing multiple properties across different regions, maintaining operational consistency without losing local flexibility is a constant challenge. And unlike hotels, your infrastructure isn’t tucked neatly behind walls. It has to perform across open terrain, in variable weather, and across dozens, or hundreds, of guest sites. Systems that control everything from check-in kiosks and POS devices to security cameras and networked maintenance tools need to stay connected, synchronized, and secure. So, when a reservation system stalls, a staff tablet loses access, or site connectivity drops, it’s more than a tech hiccup. It’s a breakdown in the guest experience. And that’s what matters most.
How ESP Keeps RV Resorts Rolling
At ESP, a NexusTek company, we understand the rhythm of outdoor hospitality. We support RV resorts, marinas, and campgrounds across 35+ states with the technology that powers it all, beyond the front desk from reservation engines and internet access to marketing and accounting.
We’re not just your help desk. We’re your infrastructure partner, ready to support:
- Reliable Wi-Fi infrastructure that covers the full property
- Property management system (PMS) and POS integrations for smooth operations across locations
- Internet of Things (IoT) readiness to support future-facing upgrades
- 24/7 emergency response and proactive monitoring to keep downtime to a minimum
- Onsite support when remote troubleshooting isn’t enough
- Cybersecurity and compliance services to protect your business and guest trust
- Support for business-critical systems like accounting software, marketing platforms, and reservation engines
Whether you’re launching a new property, upgrading existing systems, or managing seasonal transitions, our team delivers responsive service, scalable solutions, and deep industry expertise to keep your resort guest-ready at every touchpoint.
The Tech Experience Starts Here
At an RV resort, the best technology is the kind guests never have to think about. The Wi-Fi just works. The check-in is smooth. The guest app loads instantly. Everything runs in the background so your team can stay focused on what matters: keeping guests happy, relaxed, and coming back.
ESP delivers the behind-the-scenes IT that keeps RV resorts running like the well-oiled operations they are. And as your resort grows, ESP supports every step, from consultation and network design to disaster recovery and compliance. Let’s talk about how we can help you roll into your next season with confidence.
Reference
1. Fortune Business Insights, Recreational Vehicle Market Size, Share and Industry Analysis, May 2025.
2. Credence Research, Camping and Caravanning Market Report, October 2024.
3. Camper Report, The Future of Camping: 5 Ways Upcoming RV Technology Will Change Your Experience, April 2024.
About the Author
Jason Pullo
Founder, ESP, a NexusTek company
Jason Pullo is a seasoned technology entrepreneur with a passion for transforming the hospitality industry through innovative IT solutions. As Founder and CEO of Enterprise Solutions Providers, he leads the company’s vision and growth, helping hotels navigate everything from new builds and brand transitions to large-scale renovations. Since launching the firm in 2003, Jason has played a key role in the technology strategy behind more than 1,000 hotel acquisitions. His journey began at just 18 years old as an IT manager for a trade show company, and he’s since led major projects like a multimillion-dollar hotel renovation in New York City, delivering guest-centric technology with measurable business impact.
