Managed IT That Keeps Your
Business Moving
Get the managed IT and cybersecurity services you need to drive more value from acquisition to exit.
Your organization depends on technology. With NexusTek Managed IT Services, you get support, security, monitoring, patching, backup, and strategic IT guidance combined and directed by one experienced team, so your people can stay productive and keep your business focused on what comes next.
WHY MANAGED IT SERVICES?
Your Business Needs More from IT than One Person Can Cover
IT is much more than fixing laptops and resetting passwords. The people who run your systems must continually support users, keep systems secure and up to date, and protect data, all while strategizing about the next wave of technology.
NexusTek meets all these needs.
Keep your
people productive
people productive
Responsive IT support resolves everyday issues quickly and prevents technology from slowing your team down.
Stay secure
and resilient
and resilient
Proactive monitoring, patching, endpoint protection, backup management, and security reduce the chance of incidents or disruption.
Plan for
the future
the future
Technology experts help you prioritize investments, manage risk, and build an IT roadmap aligned to your business requirements.
CHOOSE THE RIGHT LEVEL OF SUPPORT
Managed IT for How Much Service You Need
Core Care
An IT foundation for daily business needs.
Best for organizations that want NexusTek to manage core IT operations, user assistance, and security while keeping their environment healthy, protected, and responsive.
Includes:
- Managed IT support
- Live service desk, weekdays 5am-7pm Mountain
- Endpoint and device management – monitoring, and patching
- Ticketing and environment documentation
- Target service level objectives (SLOs)
Advanced Care
Comprehensive IT management with strategic leadership built in.
Best for organizations that prefer NexusTek take an active role in managing day-to-day IT and future-facing technology strategy.
Advanced Care includes everything in Support Care, plus:
- Endpoint detection and response (EDR) on every device
- Email security
- DNS and web protection
- Security awareness training
- Vulnerability scanning
- Multi-factor authentication (MFA) baseline for every user
- Two incident response hours per month
- Firewall monitoring and patching, up to three standalone (non-HA) firewalls
- Backup support for customer-owned solution (support list available upon request)
- End-user network support
- 50% faster target SLO for routine issues
Add More Support When Business Demands It
- 24x7 Help Desk: Around-the-clock live help desk
- Field Services: Dispatched onsite labor
WHY NEXUSTEK?
One Team. One Roadmap. One Point of Accountability
We do more than manage technology.
We Advise.
Listening, understanding, and counseling where you are today and where you want to head.
We Implement.
Modernizing, securing, and improving your environment.
We Manage.
Keeping users and systems running, supported, and advancing.
FEATURED CUSTOMER STORY
From Disruptive Outages to a More Reliable IT Foundation
Customer Story
A national commercial roofing company struggled with slow support response times, unpredictable IT costs, and cloud outages that disrupted payroll and vendor payments. NexusTek rebuilt the technology foundation, introduced proactive IT management and added strategic guidance. (vCIO is a separate service)
The result
99.9% uptime and an IT environment built to support the business rather than slow it down.
BROCHURE
See What Fully Managed IT Can Look Like for Your Business
Explore NexusTek Managed IT Services, package options, included capabilities, and the support available as your technology needs evolve.
READY TO TALK?
You Don’t Need to Have Your IT Strategy Figured Out Before You Call
Start with a conversation. We’ll look at where your environment is today, where the biggest gaps are, and which level of support makes sense for your business.
