This industrial tank manufacturer, operating across multiple states, specializes in building steel infrastructure for customers nationwide— including bins, silos, smokestacks, and custom-use tanks. When delays, security gaps, outdated infrastructure, and strained communication with their previous managed services provider (MSP) began to impact operations, the company turned to NexusTek for a more dependable, strategic approach.
Forging a future-ready IT foundation
The engagement began with a secure network transition, ensuring a clean handoff from the previous MSP to the NexusTek team.
To unify operations and improve collaboration, Microsoft 365 was deployed across the organization—equipping employees with tools for seamless communication, including chat, email, video conferencing and file sharing. Endpoint monitoring and email filtering were also implemented to reduce phishing risk and protect sensitive business data.
NexusTek provided project-based support for infrastructure setup at a newly constructed warehouse facility. This included strategic consulting, cabling, switch installation, wireless configuration, and deployment of a new host environment—fully integrated into the company’s Remote IT Services plan. Applied across both existing and new sites, this plan includes 24/7 help desk coverage and proactive monitoring. To further improve resilience, NexusTek deployed a Veeam-powered disaster recovery solution and its Essential Cybersecurity plan.
A stronger digital framework for industrial growth
With NexusTek’s support, the company has transitioned from a reactive IT model to a more proactive, informed approach. Regular monitoring and patching help prevent issues before they cause disruptions, and outdated end-of-life assets including servers, switches, and firewalls have been replaced to boost performance and reduce security vulnerabilities.
Now backed by modern collaboration tools, robust cybersecurity, and responsive support, the company is equipped to stay productive, protect intellectual property, and plan confidently for future growth.
Challenges
- Strained provider relationship and unreliable support
- Outdated infrastructure creating security risks
- Need for secure communication across states
Services
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Remote IT Services, Microsoft 365, Essential Cybersecurity, Help Desk, On-Demand Support
Outcomes
- Enabled proactive monitoring and 24/7 help desk coverage
- Identified and addressed infrastructure vulnerabilities
- Strengthened cybersecurity and data protection
- Improved collaboration across multiple locations
About the customer
A 100+ employee, U.S.- based industrial tank manufacturer, specializing in steel infrastructure for commercial and industrial clients nationwide
