People are getting smarter about cyber crime due to the frequent media exposure of these events. The result is cyber criminals developing new ways to trick the unsuspecting public. In the email below, choose which section contains a sign of phishing? Or are there no signs of phishing in this email?

Nearly every day, the IT professional has to be on alert for the latest cyber scam. They must use a critical eye to identify how criminals try to trick the public. Use your critical "IT eye" and choose the section that contains the sign of a scam. Or are there no signs of phishing in this email?

You receive a call from someone who asks for you by name stating they are calling from Microsoft Tech Support. They ask you to search your task bar for “drwizz." You ask for more information and they respond with "I am a computer security expert from Microsoft. We have been alerted that your PC has been infected with malware and are contacting you to assist so that your network is not compromised." Upon looking in your task bar you find "drwizz" and the representative offers to remote in to remove the "malware". Should you allow them to assist you?

No one enjoys an email from the IRS. In fact, unsolicited contact from the Internal Revenue Service could make even the coolest personality break a sweat. Take a look at this email and choose the section that contains a sign of phishing. Or are there no signs of phishing in this email?