White Papers

You may think you have time. Official support for Windows 7 ends on January 14, 2020, which means that you have about six months before your deployment becomes obsolete. If you only have a dozen or even a few hundred computers running Windows 7 in your organization, you might think that you have plenty of time.

Are you a Cloud expert? Then this white paper is not for you. If you feel there is more to learn, take a look at this white paper with details on the different Cloud options and a few case studies on how companies have used Cloud to solve business problems.

Customer Relationship Management (CRM) has evolved beyond the sales team silo. It is designed to fit today’s diverse business models that incorporate all departments in metrics and decision-making. As well, customers today are educated and want their partners to have a deeper understanding of their business needs. Review this important look at Dynamics CRM Online (CRMOL) functionality beyond the sales team.

Since the expansion of cloud technology, Customer Relationship Management (CRM) has continued to gain traction as the primary focus for companies in growth mode. This report takes a problem/solution — by industry — approach to CRM functionality with Microsoft Dynamics CRM. Review 17 positive experiences that address the common pain points for business leaders and managers.

Mobile strategy is an imperative to doing business today. Review this white paper that provides insight to the goals of Enterprise Mobility in empowering employees, business transformation and delighting customers.

As an organization looking for ways to add value to your customers in a competitive market is no easy task. The good news about a competitive market is the plethora of examples to draw from. Review this white paper of “wildly creative ways” to use CRM to employees, transform your business and delighting customers.