Addressing the Global CrowdStrike Outage Impacting Windows-Based Computers

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July 19, 2024

Addressing the Global CrowdStrike Outage Impacting Windows-Based Computers

At NexusTek, we prioritize the reliability and security of your IT infrastructure. Recently, a significant global outage has affected CrowdStrike’s Windows Sensor update, causing blue screens on numerous Windows-based computers.

Understanding the Issue:

On July 18, 2024, CrowdStrike released an update for its Windows Sensor, which unfortunately led to widespread blue screens. This issue has impacted organizations worldwide, including some of our valued clients.

Our Commitment to You:

Our dedicated team at NexusTek is actively collaborating with CrowdStrike to resolve this issue as quickly as possible. We recognize the critical nature of this outage and are working diligently to minimize any disruptions to your operations.

How You Can Help:

We have a full team of engineering and incident management, as well as our customer care and service delivery management teams working tirelessly to resolve this issue with a work-around.

To streamline support and ensure a timely response, we recommend submitting your support requests through our online portal or via email. This will help us manage and address your concerns more efficiently.

We appreciate your patience and understanding during this time. Our team is dedicated to resolving this issue promptly and ensuring your systems are restored to optimal performance. For immediate concerns or urgent assistance, please contact our support team.

Thank you for your continued trust in NexusTek.

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Maximizing Business Value and Driving Performance with NexusTek

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July 11, 2024

Maximizing Business Value and Driving Performance with NexusTek

At the end of the day, businesses are focused on maximizing business value and driving performance. Businesses can achieve their goals in many ways, but the key to sustained success lies in leveraging IT to deliver measurable outcomes such as driving revenue, reducing costs, and enhancing operational efficiency. NexusTek stands out as a strategic IT partner who understands this imperative and is committed to delivering results that matter to your bottom line.

In this blog, we’ll show you how NexusTek’s tailored IT solutions and strategic partnership can transform your IT infrastructure into a catalyst for growth.

Comprehensive IT Solutions

NexusTek offers comprehensive IT solutions to support you wherever you are in your IT journey, ensuring your business is equipped with the right technology and expertise at every stage. Our services include IT consulting to managed IT services, and expertise in cloud hosting, cybersecurity, and data and AI solutions. By partnering with NexusTek, businesses can leverage top-tier technology and expertise to streamline operations, reduce costs, and mitigate risks.

IT Consulting: Strategic Insights for Informed Decisions

NexusTek’s IT consulting services help businesses navigate the complexities of modern technology. Our team of certified experts, and vCIOs, collaborate with you to develop strategic IT processes tailored to your unique business needs. We make sure every technology investment delivers maximum value by providing you with only the tools and solutions you need to achieve your goals.

Learn more about NexusTek’s IT Consulting Services.

Managed IT Services: Focus on Core Business Objectives

With NexusTek’s managed IT services, businesses can offload their IT management to experienced professionals. This allows companies to focus on their core objectives while we handle the day-to-day IT operations to ensure seamless performance and minimal downtime.

Learn more about NexusTek’s Managed IT Services.

Cloud Hosting: Scalable and Secure Solutions

Cloud technology is essential for modern businesses seeking flexibility and scalability. NexusTek offers cloud hosting solutions that provide secure, scalable, and reliable environments for critical business applications. Whether it’s through Azure, AWS, or GCP, NexusTek provides cloud solutions that reduce infrastructure costs, enhance collaboration, and improve operational efficiency.

In fact, a recent case study demonstrated how NexusTek helped a company achieve $27,000 in cost savings by implementing a hybrid cloud infrastructure and reported up to a 30% increase in operational efficiency as well as a 70% reduction in downtime after adopting our cloud services.

Learn more about NexusTek’s Cloud Hosted Services.

Cybersecurity: Protecting Your Business Assets

In an era where cyber threats are increasingly growing, cybersecurity precautions are vital. NexusTek provides comprehensive IT security services to protect your business assets. Our cybersecurity solutions include threat detection, risk assessment, and incident response, ensuring that your data and systems are safeguarded against potential threats.

In fact, a recent case study demonstrated how NexusTek helped a company achieve $27,000 in cost savings by implementing a hybrid cloud infrastructure and reported up to a 30% increase in operational efficiency as well as a 70% reduction in downtime after adopting our cloud services.

Learn more about NexusTek’s Cybersecurity Services.

Data and AI: Harnessing the Power of Information

Harnessing the power of AI is crucial for businesses today, as it drives innovation, enhances decision-making, and provides a competitive edge through data-driven insights and automation. With NexusTek, businesses can efficiently integrate AI into their IT to improve their business operations, increase productivity, and drive their company toward a more innovative and secure future.

Learn more about NexusTek’s Data and AI Services.

Proactive Security Measures

Comprehensive Security Assessments

NexusTek begins with a thorough assessment of your organization’s IT landscape, understanding your unique challenges and objectives. This allows us to craft a customized IT strategy that aligns with your business goals, ensuring every technology investment delivers maximum value.

Managed Security Services

With our managed security services, we continuously monitor your systems to detect and mitigate threats before they impact your operations. By partnering with industry leaders like Arctic Wolf, we ensure your data and assets are secure around the clock.

Business Continuity Planning

In the face of unexpected disruptions, NexusTek’s business continuity planning ensures your operations remain resilient. We develop comprehensive disaster recovery plans that minimize downtime and maintain productivity, safeguarding your business against potential losses.

Driving Innovation with Ongoing IT Advisory Services

NexusTek goes beyond traditional IT services. We work as your strategic partner, providing insights and guidance at every step on leveraging technology to drive innovation and business growth. Our consultants help you navigate the complexities of digital transformation, ensuring seamless integration of new technologies.

Here’s a quick comparison of standard IT service offerings versus the exceptional advisory service you’ll experience with NexusTek as your ongoing strategic IT partner:

	Your typical IT service support	NexusTek’s ongoing IT advisory Services
Strategy	Reactive support, addressing issues as they arise without proactive planning	Proactive strategy, beginning with a thorough assessment to identify improvement opportunities
Insights	Generic advice not tailored to specific business needs	Industry-specific guidance, optimizing solutions for unique challenges and objectives
Expertise	Limited expertise in handling complex, industry-specific challenges	Comprehensive expertise in cloud solutions, cybersecurity, data analytics, and more
Partnership	One-time engagements, ending after the initial project	Long-term partnership, providing continuous support and strategic advice

By choosing NexusTek, you gain a strategic partner committed to driving your business forward with innovative IT solutions tailored to your specific needs.

Customer-Centric IT Support

24/7/365 Helpdesk Services

Our dedicated support team is available 24/7/365 to address any IT issues your team may encounter. With support teams across the country and all members based in the US and Canada, NexusTek focuses on quick resolution times and high customer satisfaction, ensuring your employees have the support they need to stay productive.

Certified IT Expertise

Access to top-tier IT talent is crucial for addressing your unique IT challenges. Our team is comprised of certified subject matter experts in all areas of IT who can effectively manage complex IT environments, implement best practices, and stay ahead of technological advancements. Our team of experts brings a deep understanding of industry standards and compliance requirements, reducing risks and enhancing security. This expertise helps drive operational efficiency, fosters innovation, and ultimately supports the strategic goals and competitive edge of your business.

Leveraging Strategic Partnerships for Superior Outcomes

Our strategic partnerships provide us access to advanced IT tools and solutions, allowing us to offer a wide array of resources to support your business’s preferences and needs both today and in the future.

Premier Technology Partnerships

NexusTek’s strong relationships with leading technology providers like Microsoft, AWS and more, enable us to deliver state-of-the-art solutions. These partnerships ensure we stay at the forefront of technological advancements, offering our clients the best tools and platforms to drive performance.

Tech-Agnostic Approach

With our tech-agnostic philosophy, we recommend solutions in accordance with your needs, not based on vendors’ preferences. As a result, we are able to provide you with unbiased, customized solutions that meet your business preferences and needs.

Partner with NexusTek

NexusTek’s commitment to maximizing business value and driving performance is evident in every aspect of our partnership and service delivery. From end-to-end tailored IT solutions that are secure and scalable to innovative advisory services and expert support, we empower businesses to achieve their full potential. Partner with NexusTek to unlock the full potential of your IT infrastructure and drive your business forward.

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NexusTek Ranked on Channel Futures 2024 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

July 1, 2024

NexusTek Ranked on Channel Futures 2024 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

Annual Channel Futures MSP 501 Identifies Best of the Best in the Managed Services Industry

JULY 2, 2024: NexusTek has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Channel Futures MSP 501 list, a technology industry benchmark, ranks companies based on their growth, profitability and innovation.

For the past 17 years, managed service providers around the globe have submitted applications for inclusion on this prestigious and definitive listing. It is a milestone achievement for any managed services organization to be included on the list. The Channel Futures MSP 501 survey uses a quantitative methodology to rank companies based on their annual revenue, profitability measured by EBITDA, and recurring revenue. The methodology has been developed by a Who’s-Who in the managed services industry.

MSPs that qualify for the list must also pass a rigorous review conducted by the Channel Futures research team and editors. Channel Futures ranks applicants using a unique methodology that weighs financial performance according to long-term health and viability, commitment to recurring revenue and operational efficiency.

Channel Futures is pleased to name NexusTek to the 2024 MSP 501.

“NexusTek is honored to be recognized as one of the top-performing managed service providers in the 2024 Channel Futures MSP 501 rankings. This achievement reflects our unwavering commitment to growth, profitability, and innovation for our clients,” said Hamilton Yu, CEO of NexusTek. “Our focus has always been on delivering superior managed IT services. As we move forward, we are intending to launch innovative services and solutions in hybrid cloud environments, generative AI, and data security, which is central to our ongoing success. We are passionate about guiding our customers on their digital transformation journeys, helping them achieve their business goals in an ever-changing and increasingly competitive market.”

This year’s list is one of the most competitive in the survey’s history. Winners will be recognized on the Channel Futures website and honored during a special ceremony at MSP Summit, Sept 16-19, 2024 in Atlanta, GA.

The MSP 501 represents the best in the technology services industry delivering outstanding vendor and platform neutral advice and value to small, midsized and enterprise customers. These are truly the best of the best. Many of their services and technology offerings focus on customer needs in the areas of AI, cloud, security, collaboration, networking, help desk and remote monitoring and management.

About NexusTek

Thousands of businesses depend on NexusTek to manage and optimize their IT and cloud environments for business continuity, productivity, operational efficiency, and cost-effectiveness. With an all-encompassing services portfolio, infrastructure, high-touch personal attention and IT consulting expertise, NexusTek supports businesses at every stage of their IT journey, ensuring they achieve their business goals through efficient and secure IT operations.

About Channel Futures

Channel Futures is a media and events destination for the information technology and communications industry. We provide information, perspective, and connection for the entire channel ecosystem, including solution providers (SPs), managed service providers (MSPs), managed security service providers (MSSPs), cloud service providers (CSPs), value-added resellers (VARs) and distributors, technology solutions brokerages, subagent and agents, as well as leading technology vendor partners and communication providers.

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NexusTek Honored with Pax8 Beyond Award at Beyond 2024

June 14, 2024

NexusTek Honored with Pax8 Beyond Award at Beyond 2024

Denver, CO, June 14, 2024 — NexusTek, a leading provider of comprehensive IT services, proudly announces its recognition as the Most Valuable Player: Operations at the Pax8 Beyond 2024 conference. The awards program recognizes partners who drove significant revenue growth, cloud adoption, and the success of companies worldwide by leveraging their relationship with Pax8 and its innovative Marketplace.

“We are thrilled to receive the Most Valuable Player: Operations award at Pax8 Beyond 2024. This recognition is a testament to the hard work and dedication of our team, who consistently strive to deliver the highest quality IT services to our clients. Our partnership with Pax8 has been instrumental in our success, providing us with the tools and support needed to enhance our service offerings. As we move forward, we are excited to continue our collaboration with Pax8, leveraging their innovative marketplace to deliver even greater value to our clients.” said Sarah Neese, Vice President, Partner and Channel Sales at NexusTek.

Held in Denver, CO, from June 9-11, Beyond 2024 provided Pax8 partners with three days of immersive learning, community, and innovation. Attendees gained critical business insights through keynote presentations from industry leaders, custom-built breakout sessions, and an expo hall with over 100 sponsoring vendors. 22 awards were presented during the final day of the conference, showcasing the incredible transformation, impact, and success these partners are having on the channel ecosystem through their partnership with Pax8.

“Our partner community advances the channel through their dedication to enabling small and midsized businesses worldwide with cloud technology solutions,” said Rob Rae, Corporate Vice President of Community and Ecosystems at Pax8. “These awards recognize their continued focus on empowering customers with advanced solutions in order to drive their business and transform the industry.”

About Pax8

Pax8 is the world’s favorite cloud marketplace for IT professionals to buy, sell, and manage best-in-class technology solutions. Pioneering the future of modern business, Pax8 has cloud-enabled enterprises through its channel partners and processes one million monthly transactions. Pax8’s award-winning technology enables managed service providers (MSPs) to accelerate growth, increase efficiency, and reduce risk so their businesses can thrive. The innovative company has ranked in the Inc. 5000 for six years in a row.

Join the revolution at pax8.com.

About NexusTek

Thousands of businesses depend on NexusTek to manage and optimize their IT and cloud environments for business continuity, productivity, operational efficiency, and cost-effectiveness. With an all-encompassing services portfolio, infrastructure, high-touch personal attention and IT consulting expertise, NexusTek supports businesses at every stage of their IT journey, ensuring they achieve their business goals through efficient and secure IT operations.

To learn more about NexusTek, visit Nexustek.com

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Choosing the Right IT Infrastructure: Cloud, On-Premises, or Hybrid?

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May 29, 2024

Choosing the Right IT Infrastructure: Cloud, On-Premises, or Hybrid?

In today’s rapidly evolving technological landscape, businesses face a critical decision: selecting the most suitable IT infrastructure. The choice between cloud, on-premises, and hybrid solutions is not merely a technical decision but a strategic one that impacts operational efficiency, cost management, security, and scalability. For small to midsized businesses (SMBs) in the United States, making the right choice can drive growth and competitive advantage. This article explores the pros and cons of each option and highlights how a hybrid approach can offer the best of both worlds.

Cloud Solutions – Flexibility and Scalability

Benefits:

Scalability

Cloud solutions allow businesses to easily scale resources up or down based on demand. This flexibility is particularly advantageous for SMBs experiencing fluctuating workloads or seasonal variations.

Cost-Effectiveness

With a pay-as-you-go model, businesses only pay for the resources they use, reducing capital expenditure on hardware and maintenance.

Accessibility

Cloud solutions provide remote access, enabling employees to work from anywhere, which is crucial in today’s increasingly mobile and remote work environments.

Automatic Updates

Cloud service providers handle software updates and maintenance, ensuring that businesses always have access to the latest features and security patches.

Challenges:

Data Security and Compliance

While cloud providers invest heavily in security, businesses in highly regulated industries must ensure that their cloud provider meets all regulatory requirements.

Internet Dependency

Cloud services rely on internet connectivity, which can be a vulnerability in areas with unstable or limited internet access.

Limited Customization

Some cloud solutions may not offer the level of customization that certain businesses require for their specific needs.

On-Premises Solutions – Control and Customization

Benefits:

Control

On-premises solutions provide complete control over the hardware and software environment, allowing businesses to customize their IT infrastructure to meet specific needs.

Security

With data stored on-site, businesses have direct control over their security measures, which can be a significant advantage for industries handling sensitive information.

Performance

On-premises systems can offer better performance for certain applications, particularly those that require low latency and high-speed data access.

Challenges:

High Initial Costs

Implementing on-premises solutions involves significant capital expenditure on hardware, software, and ongoing maintenance.

Scalability Issues

Scaling on-premises infrastructure can be time-consuming and expensive, as it requires the purchase and installation of additional hardware.

Maintenance and Updates

Businesses are responsible for maintaining and updating their systems, which can be resource-intensive and require specialized IT staff.

Hybrid Solutions – The Best of Both Worlds

Benefits:

Flexibility and Control

Hybrid solutions allow businesses to leverage the scalability and cost-effectiveness of the cloud while maintaining control over critical data and applications with on-premises systems.

Enhanced Security

Sensitive data can be stored on-premises to meet regulatory requirements, while less critical data can be hosted in the cloud.

Optimized Performance

Businesses can allocate workloads based on performance needs, using on-premises infrastructure for high-performance applications and the cloud for less demanding tasks.

Implementing a Hybrid Strategy:

Assessment

Begin by assessing your current IT infrastructure, business goals, and specific needs. Identify which applications and data are best suited for the cloud and which should remain on-premises.

Integration

Ensure seamless integration between cloud and on-premises systems. This may involve using middleware or APIs to facilitate communication and data transfer.

Security

Develop a comprehensive security strategy that addresses both cloud and on-premises environments. This should include data encryption, access controls, and regular security audits.

Vendor Selection

Choose reliable vendors that offer robust hybrid solutions. Look for providers with a strong track record in both cloud and on-premises services and the ability to support hybrid deployments.

Making the Right Choice

When deciding between cloud, on-premises, and hybrid solutions, consider the following factors:

Business Goals:

Align your IT infrastructure choice with your long-term business objectives. For instance, if rapid scalability is crucial, the cloud may be more suitable.

Budget

Evaluate your budget constraints. Cloud solutions can be more cost-effective initially, while on-premises might offer better long-term value for certain workloads.

Security Requirements

Consider your industry’s regulatory requirements and data sensitivity. A hybrid approach can help balance security and compliance needs.

IT Expertise

Assess your in-house IT capabilities. Cloud solutions reduce the need for extensive IT staff, while on-premises solutions require more technical expertise.

In conclusion, the decision to adopt cloud, on-premises, or hybrid solutions is multifaceted and should be driven by strategic business considerations. For SMBs, a hybrid approach often provides the most flexible and cost-effective solution, combining the benefits of both environments. By carefully assessing your business needs and goals, you can make an informed choice that enhances your operational efficiency and supports your growth trajectory.

Thinking about adopting cloud, on-premises, or hybrid solutions? Talk with one of our cloud experts today!

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NexusTek Earns Spot on CRN’s 2024 Solution Provider 500 List

May 28, 2024

NexusTek Earns Spot on CRN’s 2024 Solution Provider 500 List

Denver, CO, May 28, 2024 — NexusTek, a national managed service provider, is proud to announce that CRN®, a brand of The Channel Company, has ranked NexusTek on its 2024 Solution Provider 500 list.

CRN’s annual Solution Provider 500 recognizes North America’s largest solution providers by revenue and serves as a prominent benchmark of many of the channel’s most successful companies. This year’s list of companies represents combined revenue of more than $501.2 billion, and the honorees are among the top influencers driving momentum in the IT industry and the global technology supply chain.

This accolade reflects NexusTek’s unwavering commitment to delivering exceptional business technology solutions to meet the unique needs of small to midsized businesses across the country. By consistently providing proactive, reliable, and scalable IT services, NexusTek has demonstrated a profound understanding of the business challenges faced by its clients, driving operational efficiency and strategic growth. NexusTek’s comprehensive suite of services, including cloud computing, cybersecurity, artificial intelligence, and IT consulting, enables businesses to stay ahead of technological advancements while mitigating risks. This achievement underscores NexusTek’s position as a trusted partner in navigating the complexities of modern IT landscapes, ensuring that clients can focus on their core business objectives with confidence.

We are deeply honored to be recognized on the CRN 2024 Solution Provider 500 list. This award highlights the hard work and dedication of our entire NexusTek team. Our commitment to driving operational efficiency and strategic growth for our clients is central to our mission. We are grateful for the opportunity to be a trusted partner, helping businesses navigate the ever-evolving IT landscape.

Michael Hamuka

Chief Revenue Officer at NexusTek

“Ranking on CRN’s 2024 Solution Provider 500 recognizes the service innovations and market responsiveness of the list’s leading technology integrators, managed service providers, and IT consulting firms,” said Jennifer Follett, VP, U.S. Content, and Executive Editor, CRN, The Channel Company. “These companies have shown an unflagging commitment to business agility, continued growth, and future success through a period of rapid IT channel change, including the expansion of Everything as a Service and GenAI disruption. Our congratulations go to each company named to this year’s Solution Provider 500!”

CRN’s 2024 Solution Provider 500 list will be available online at www.CRN.com/SP500, and a sampling of the list will be featured in the June issue of CRN Magazine.

About NexusTek

Trusted by thousands of small and medium-sized businesses (SMBs), NexusTek is a national managed IT services provider with a comprehensive portfolio comprised of end-user services, cloud, infrastructure, cybersecurity, and IT consulting. We design holistic solutions for customers that deliver a superior end-user experience, backed by a 24/7/365 domestically staffed support team. NexusTek Managed Service Plans offer end-to-end IT management with fixed-monthly, per-user pricing through which SMBs can leverage help desk, backup, disaster recovery, dedicated engineers, security, 24×7 remote support, and network monitoring services while creating predictable IT budgets.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 40 years of unequaled channel experience, we draw from our deep knowledge to envision innovative solutions for ever-evolving challenges in the technology marketplace.

www.thechannelcompany.com

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A New Chapter in Innovation and Service at NexusTek

READ TIME: 4 MIN

May 21, 2024

A New Chapter in Innovation and Service at NexusTek

Author: Hamilton Yu, CEO of NexusTek

Dear NexusTek Community,

As I take on the role of Chief Executive Officer at NexusTek, I am filled with both excitement and a deep sense of responsibility. The journey ahead is one that we will navigate together, building upon a robust foundation laid by my predecessor, Bill Wosilius, and the many dedicated individuals who have shaped this remarkable organization.

My path to NexusTek has been shaped by over 28 years of passion and curiosity in the tech industry. From my early days at Accenture, through transformative leadership roles at Nuance Communications and most recently Taos—an IBM company—I have focused on driving technological innovations and delivering exceptional client solutions. At Taos, we embraced the shift towards cloud technologies and enhanced our service capabilities, a journey I intend to continue and expand upon here at NexusTek.

The Future of NexusTek: Expanding Our Horizons with AI, Cybersecurity, and Cloud Solutions

The landscape of technology, especially in AI, cloud services, and cybersecurity, is evolving at an unprecedented pace. As the CEO of NexusTek, I understand how vital the integration of hybrid cloud technologies, AI, and cybersecurity is for businesses to thrive in today’s digital-first environment. These essential technologies form a foundation that drives efficiency, scalability, and innovation for businesses in a competitive landscape.

As a result, NexusTek will establish dedicated practices and expand our services to better serve our valued customers and meet their unique needs and goals. This includes our commitment to providing superior managed IT services while focusing on hybrid cloud environments, generative AI, and data security solutions. This strategic shift ensures that NexusTek not only keeps pace with but leads the evolution in IT innovation, providing our customers with the advanced solutions and expertise required to navigate the increasingly complex digital landscape.

Cybersecurity and cloud services offer clients enhanced data protection, cost efficiency, scalability, and operational agility, ensuring business continuity and fostering innovation in a secure, compliant environment—and NexusTek is poised to harness this potential to benefit our clients.

We remain steadfast in our commitment to our existing customers, ensuring they feel supported and valued as we continue to provide the exceptional service and solutions they have come to expect. Simultaneously, we are excited to showcase our innovative offerings like cybersecurity, cloud services, and AI which are designed to propel businesses forward.

Deepening Our Commitment to Core Values

Our success is not just measured by the technologies we master or the services we provide; It is deeply rooted in the values we uphold. As the new CEO, I am committed to building on the strong legacy NexusTek has created and I pledge to continue advancing these principles as we move forward.

Passionate Customer Service: We will continue to place our clients at the heart of everything we do, ensuring their needs and aspirations are met with enthusiasm and expertise.
Hire and Retain the Best People: NexusTek will remain a beacon for talent, where the brightest minds come to grow their careers and contribute to industry-leading initiatives.
Treat People with Respect: We are committed to treating everyone with respect, fostering an environment where dignity and fairness are paramount.
Be Accountable: We remain accountable in all our endeavors—if we stumble, we are committed to making it right.
Be Responsible Stewards of Our Business: We will manage our resources ethically and sustainably, focusing on long-term success and upholding our commitment to the well-being of the business.
Engage in a Meaningful Way with Our Community: We pledge to engage meaningfully with our communities, enriching the environments in which we operate.
Integrity – Say What We Do, and Do What We Say: NexusTek will consistently act with honesty and fulfill our promises, aligning our actions with our words.

Looking Forward

With the support of our talented team and guidance from our newly appointed Executive Chairman, Bobby Christian, I am confident in our collective ability to advance NexusTek’s mission. Our focus on innovation, backed by a relentless commitment to customer satisfaction, will drive us toward new opportunities and greater achievements.

In closing, I invite each of you to join me in this exciting chapter. Your insights, hard work, and passion are the keystones of our future success. Together, we will explore new horizons and continue to deliver the exceptional service that defines NexusTek.

Warm regards,

Hamilton Yu
CEO, NexusTek

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NexusTek Announces Appointment of Hamilton Yu as New CEO and Bobby Christian as Executive Chairman

April 29, 2024

NexusTek Announces Appointment of Hamilton Yu as New CEO and Bobby Christian as Executive Chairman

Denver, CO, April 29, 2024 —NexusTek, a leading national Managed Service Provider, is pleased to announce the appointment of Hamilton Yu as its new Chief Executive Officer (CEO). Hamilton’s appointment comes as Bill Wosilius steps down as CEO of NexusTek, after 5 years of driving growth and unifying a company that had acquired several other tech companies at the time of his arrival in 2019.

Hamilton brings over 28 years of experience and expertise to his new role at NexusTek, having recently served as the CEO of Taos (an IBM company) prior to joining the NexusTek team. During his tenure at Taos, Hamilton spearheaded transformative initiatives, saw the implementation of innovative delivery models and the infusion of new cloud capabilities, resulting in faster, more cost-effective, and reliable services for clients.

Before his tenure at Taos, Hamilton played a pivotal role as an executive overseeing the Enterprise Voice AI Customer Care Platform at Nuance Communications, a company later acquired by Microsoft. Hamilton’s journey in the tech industry began at Accenture, where he laid the foundation for his technical acuities.

“I am excited to join NexusTek and lead the company into its next chapter of success. Building on the strong legacy NexusTek has created, I look forward to further enhancing our offerings and delivering even greater value to our customers,” said Hamilton. “With the emergence of generative A.I., and the growing need for businesses to capitalize on the latest capabilities around cloud and cybersecurity, it’s an exciting time for businesses to accelerate their growth and realize new efficiencies.” Hamilton continued, “With a relentless focus on innovation and customer satisfaction, I look forward to collaborating with the talented team at NexusTek to elevate our services and drive positive outcomes for our customers.”

In addition to Hamilton’s appointment, NexusTek is pleased to announce the appointment of Bobby Christian as the Executive Chairman of the NexusTek Board of Directors. Bobby currently serves as the Chief Commercial Officer at Deepwatch, a leading managed security platform for the cyber resilient enterprise. Bobby’s extensive experience in the technology and cybersecurity sectors will provide valuable insights and guidance as NexusTek continues to innovate and expand its service capabilities.

“We are excited about the appointment of Hamilton Yu as CEO and Bobby Christian as Executive Chairman of the NexusTek Board,” said Brian St. Jean, Partner at Abry Partners, a leading North American Private Equity firm invested in NexusTek. “Hamilton and Bobby’s leadership and expertise will be instrumental in driving NexusTek’s continued success. Their appointment underscores NexusTek’s commitment to drive growth, innovation, and providing businesses with the highest quality services and solutions to meet their evolving needs. We thank Bill Wosilius for his 5 years of contributions to NexusTek and his efforts to position the company for an exciting next phase of growth.”

With Hamilton Yu at the helm and Bobby Christian leading the Board of Directors, NexusTek is poised for continued growth and success as it remains at the forefront of delivering innovative technology solutions to businesses across the United States.

About NexusTek

Thousands of businesses depend on NexusTek to manage and optimize their IT and cloud environments for business continuity, productivity, operational efficiency, and cost-effectiveness. With an all-encompassing services portfolio, infrastructure, high-touch personal attention and IT consulting expertise, NexusTek delivers true end-to-end, outsourced IT management to organizations nationwide.

For additional information, please visit https://www.nexustek.com

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The Key to a Secure and Efficient Hybrid Workforce

READ TIME: 4 MIN

April 3, 2024

The Key to a Secure and Efficient Hybrid Workforce

In today’s dynamic business environment, the concept of the traditional office has evolved drastically. The rise of remote work, coupled with the gradual return to physical workspaces, has given birth to the hybrid workforce model. As business and technology leaders navigate this landscape, the need for reliable IT support has never been more critical. Let’s review the state of hybrid workforces and how businesses are leveraging managed IT services to achieve their goals.

The Rise of Hybrid Workforces

According to a recent survey by Gartner, 82% of company leaders plan to allow employees to work remotely, at least part of the time, following the accelerated digitization of businesses since 2020. This shift signifies a broader transformation in work culture, where flexibility and adaptability reign supreme. Hybrid work models offer employees the freedom to choose where and how they work while enabling businesses to maintain productivity and efficiency.

Challenges in Managing Hybrid Workforces

Despite the benefits, managing a hybrid workforce comes with its set of challenges. One of the primary concerns is ensuring seamless connectivity and collaboration among distributed teams. With employees accessing company resources from various locations and devices, IT support teams face the daunting task of maintaining security and efficiency.

Another challenge is providing consistent technical support across dispersed locations. Traditional IT infrastructures may struggle to keep up with the demands of a hybrid workforce, leading to increased downtime and reduced productivity. Moreover, managing a diverse array of software applications and platforms adds complexity to IT operations, requiring proactive monitoring and troubleshooting.

The Role of Managed IT Services

Enter managed IT services – a strategic solution for businesses seeking to optimize their hybrid workforce strategies. Managed service providers (MSPs) offer a suite of IT support services tailored to the unique needs of businesses, providing proactive maintenance, round-the-clock monitoring, and rapid response to IT issues.

One of the key benefits of partnering with an MSP is enhanced security. With cyber threats on the rise, safeguarding sensitive data and infrastructure is paramount. MSPs employ robust cybersecurity measures, including threat detection, encryption, and employee training, to mitigate risks and protect against potential breaches.

Moreover, managed IT services offer scalability and flexibility, allowing businesses to adapt to evolving workforce dynamics. Whether scaling up operations or implementing new technologies, MSPs provide the expertise and resources needed to support growth initiatives without straining internal IT resources.

Cost-effectiveness is another compelling reason for SMBs to embrace managed IT services. Instead of hiring and training an in-house IT team, businesses can leverage the expertise of seasoned professionals at a fraction of the cost. By outsourcing IT support, organizations can allocate resources more efficiently and focus on core business objectives.

The Future of Hybrid Work and IT Support

As we look ahead, the hybrid workforce model is poised to become the new norm. Businesses that embrace this shift and invest in robust IT support infrastructure will gain a competitive edge in attracting top talent and driving innovation. By partnering with trusted managed IT service providers, businesses can navigate the complexities of hybrid work environments with confidence and efficiency.

The state of hybrid workforces presents both challenges and opportunities for businesses. By harnessing the power of managed IT services, businesses can overcome obstacles, enhance productivity, and achieve their hybrid workforce goals. It’s imperative to stay ahead of the curve and leverage strategic partnerships to drive success in the digital age.

NexusTek has enabled businesses across the U.S. to seamlessly transition to hybrid workforces, empowering them to leverage the perfect balance of remote and in-office operations for increased flexibility and productivity.

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NexusTek Recognized on the Prestigious 2024 CRN Tech Elite 250 List

March 18, 2024

NexusTek Recognized on the Prestigious 2024 CRN Tech Elite 250 List

Denver, CO, March 18, 2024 — NexusTek, a national managed services provider, today announced that CRN, a brand of The Channel Company, has honored NexusTek on its 2024 Tech Elite 250 list.

This yearly compilation showcases solution providers based in the U.S. and Canada, that have distinguished themselves by attaining top-tier certifications and specializations from leading technology vendors in the areas of infrastructure, cloud, and security.

To help customers navigate today’s IT complexities and harness the advantages of state-of-the-art solutions, solution providers—ranging from strategic service providers and systems integrators to managed service providers and value-added resellers—strive to uphold rigorous levels of training and certification from strategic IT vendors, often aiming for the pinnacle tiers within these vendors’ partner programs.

NexusTek has been honored as a recipient of the CRN Tech Elite 250 award for 2024 due to its unwavering commitment to delivering top-tier technology solutions tailored to the unique needs of small to midsized businesses across the United States. With a steadfast focus on innovation and customer-centricity, NexusTek consistently demonstrates exceptional expertise in leveraging the latest technology solutions to address complex business challenges. Through its comprehensive suite of managed IT, cybersecurity, cloud, and IT consulting services, NexusTek empowers organizations to optimize operations, enhance productivity, and achieve sustainable growth in an increasingly competitive landscape. This prestigious accolade recognizes NexusTek’s proven track record of excellence, cementing its position as a trusted partner for businesses seeking strategic IT solutions that drive tangible business outcomes.

“We are truly honored by our recognition as a recipient of the CRN Tech Elite 250 award for 2024,” said Scott Ray, Chief Operating Officer at NexusTek. “This achievement speaks volumes about our team’s dedication to providing tailored IT solutions that make a real difference for our clients, and it reflects our ongoing commitment to customer satisfaction and consistent excellence. This award reinforces NexusTek’s reputation as a trusted partner for small to midsized businesses, and we remain steadfast in our mission to deliver impactful results and drive success for our valued clients.”

“CRN’s Tech Elite 250 highlights leading-edge solution providers within the IT landscape, distinguished by their comprehensive technical proficiency, expertise, and commitment to achieving top-level certifications in critical technology areas,” said Jennifer Follett, VP, U.S. Content, and Executive Editor of CRN at The Channel Company. “These solution providers persistently strengthen their capabilities to bring the advanced IT solutions to market that customers need.”

Coverage of the Tech Elite 250 will be featured in the April issue of CRN Magazine and online at www.CRN.com/techelite250.

About NexusTek

Trusted by thousands of small and medium-sized businesses (SMBs), NexusTek is a national managed IT services provider with a comprehensive portfolio comprised of end-user services, cloud, infrastructure, cybersecurity, and IT consulting. We design holistic solutions for customers that deliver a superior end-user experience, backed by a 24/7/365 domestically staffed support team. NexusTek Managed Service Plans offer end-to-end IT management with fixed-monthly, per-user pricing through which SMBs can leverage help desk, backup, disaster recovery, dedicated engineers, security, 24×7 remote support, and network monitoring services while creating predictable IT budgets.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

www.thechannelco.com