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Moving Nearly 300 Employees to Working Remotely - A NexusTek Story

Moving Nearly 300 Employees to Working Remotely

At NexusTek, we take pride in practicing what we preach. We have always encouraged clients and our partners to ensure they had the ability to work remotely “in case something happened, and they couldn’t go to the office.”

Enter 2020 and the chaos that came with it:

In a matter of a couple weeks, NexusTek was moving all employees from their multiple offices throughout the country to a work-from-home environment.

How did we do it?

Our staff made it possible, but here are a few of the components that went into it as well:

How did working from home impact our productivity?

Working remotely did not decrease our productivity in providing our customers remote support when in need. In some areas, it improved productivity. Of course, limiting projects on-site was one of the aspects that was out of our control because of state, local and national ordinances. Overall, we saw no major changes and productivity stayed at or above where it was before COVID-19 changed any plans.

Technology was vital in keeping us productive and efficient during this time. We used Desktop as a Service, Microsoft Teams, Virtual Desktop Interface, Cloud Solutions, and many other services to ensure positive outcomes of this situation.

What have we learned so far?

One of our key takeaways was that if you have the correct employees, technology and communication plans in place, working remotely is not a damper on the production level’s parade. Our top priority is ensuring our customers and employees stay as safe as possible and with that in mind, we make strategic decisions on a daily basis.

Perhaps the best thing we learned is the community of customers, employees and strategic partners is the best part of NexusTek.