Managed IT Services Provider
NexusTek provides Managed IT Services to small and large organizations across the country.
Focus on your business – not your technology.
What is a Managed IT Services Provider?
A Managed IT Services Provider (MSP) is used across the world by companies big and small. An MSP helps businesses improve operations by either augmenting their IT department or fully becoming their outsourced IT department. This includes onsite IT support, remote IT help desk, infrastructure and network maintenance/troubleshooting and so much more. Not only will an MSP likely cut expenses but businesses that utilize an MSP will gain an IT partner that will guide them along the business technology journey.
Let NexusTek Manage Your IT
Our clients turn to us as an IT outsource because we are experts in IT management and business software solutions. We deliver value by allowing you to concentrate on your business success while reducing downtime and controlling costs.
We take a strategic business approach by consulting with you to understand your business technology needs. We then evaluate and recommend the best technology to meet those needs, so that technology is developed to fit your business – not the other way around. Then we implement the appropriate managed IT services as seamlessly as possible.
IT outsourcing to a Managed Service Provider but one of the biggest reasons companies large and small partner with companies like NexusTek is to reduce the headaches related to running a business. Smart business owners understand that it is nearly impossible to have deep enough knowledge of all the aspects of running a business let alone finding the resources to operate efficiently. That is where we come in.
NexusTek offers managed services in the following areas:
- 24×7 Proactive Management
Our fully-staffed remote help desk and field service team manage your IT systems with perpetual monitoring, asset management, scheduled security scans, automated patch deployment, website and database care, server health assessments, and more.
- Flexible Service Programs
From our Unlimited Cloud Program, which includes 100% of your on-demand support and comprehensive managed services components for a fixed monthly cost, to customized programs built to suit your requirements, NexusTek offers the flexibility to meet your unique needs.
- Live Help
Most IT companies go out of their way to avoid live interactions. They want you to leave a message or wait and navigate an automated phone tree that never seems to get you to the right person. We actually answer the phone! It is very important to us that your call is answered by a human in our office and directed to the appropriate resource to resolve your issue. Optionally, support cases submitted online receive the same priority handling as phone calls and streamline your workflow.
- Professional Support
On-demand support with incredible response times and automatic escalation. We take care of your IT needs – you focus on your business.
LEARN MORE about our staff’s professional certifications and credentials.