Managed Service Plans: DEDICATED
We understand the challenges of keeping up with evolving technology and making sure you are maximizing your technology investments. Read more below to learn about the three key benefits NexusTek clients receive through our Dedicated Managed Service Provider Plan.
What do you get with the Dedicated plan?
Get a Dedicated Engineer
NexusTek’s Dedicated plan is aptly named because each client is assigned a dedicated engineer who focuses on learning the “ins and outs” of their business. This personal IT expert provides routinely scheduled services, as well as troubleshooting benefits 24/7/365. Our engineers are trained to use the best proactive strategies that are customized to your firm’s needs, providing support for both Mac and PC users. We work with your existing IT team to conduct quarterly technical business reviews, so if changes in your IT strategy need to be made, we’re there to walk you through it.
Benefit from Proactive Support
NexusTek takes a proactive approach to managing your IT, so we can identify problems before they happen and keep your business running smoothly. We monitor critical systems for issues and provide unlimited live help desk and emergency on-site response. In addition, support for Mac and PC user applications, server applications, and backup restores are included in every Dedicated Service Plan. Rest easy knowing your systems are monitored 24/7/365 so your business IT solutions never falter.
Increase the Productivity of Your Existing IT Team
A Dedicated Managed Service Provider Plan with NexusTek augments your existing IT support. Let our team of experts free your team of experts up to focus on core business needs. Leave the management and maintenance of your systems to our highly trained managed IT staff.
Get managed IT that is customized to the needs of your business with a Dedicated Managed Service Provider Plan from NexusTek.
Managed Service Plan Features
✔ = Included in package ADD-ON = Usage-based charges may apply